ID da oferta: 263139

Data de publicação: 28/10/2024

Who you are

• You have a passion for selling, reaching your goals and getting the best for IKEA customers.​
• You have the IKEA values accurately reflect your own values.​
• You understand the competitors and your local market.​
• You have the right attitude and behaviour to sell actively and help customers to buy.​
• You are understanding and active use of the Selling the IKEA way and Pricing the IKEA way manuals.​
• You have ability to make things happen by championing flexibility, speed and simplicity.​
• You have ability to take responsibility and delegate when necessary.​
• You are a good communicator who speaks to co-workers and customers in a friendly and engaged manner.​
• You have ability to numeracy and computer (Excel) literacy and analytical skills.​
• You have ability to lead business through people by demonstrating strong leadership capabilities. ​
• You have a genuine interest in home furnishing trends and other brands.

Your responsibilities

• You work closely with the Commercial team to ensure customers are provided with a positive shopping experience.​
• Ensure the implementation of the Add-on sales strategy, which is part of the HFA strategy.​
• Communicate the Add-on Strategy and lead the working process with add-ons to your store colleagues in a way that motivates them to take ownership of their part.​
• Actively cooperate with all stakeholders within the commercial team (Sales, Com&In, Logistics, IFS, CX) to ensure that the commercial team follows a unified direction in achieving overall goals.​
• Ensure qualitative and efficient implementation in your store through clear communication and ensure that all functions take responsibility for delivering their part.​
• Secure the vitality and seasonality of add-on sales throughout the IKEA store in all media by working closely with your store commercial team and using good examples from other stores to inspire customers to visit more frequently.​
• Act quickly on commercial opportunities; respond to changing product availability (overstock and out of stock) and customer expectations.​
• Quickly react to changes occurring inside and outside the store to seize commercial opportunities.​
• Form and analyze sales statistics to identify new growth opportunities and ensure the effectiveness of add-on management.

About this work area

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

Questions and support? Let's connect!

For internals, please have dialog with your line manager before apply jobs. We will contact to your line manager to ask your references as part of the process.

We appreciate your application. Kindly submit your application as soon as possible. We aim to conduct interview from XX APR based on our target on-boarding date which is Xst of XXX 2020. Regardless closing date of this job post, interview is going to proceed sequentially

Due to the tight timeline, invitations to interviews will most likely be sent out with short notice and we truly appreciate your cooperation & understanding for this. Some interviews may be conducted over phone or Video - Microsoft TEAMS (To reduce travel).

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