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Zarządzanie i przywództwo

Experience Design Specialist - IKEA Korea RCMP

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Gwangmyeong City, South Korea Rozwój biznesu Pełny etat
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Opis stanowiska pracy

Identyfikator oferty: 266637

Data publikacji: 20/11/2024

Who you are

• Strong knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people.
• Deep understanding of the complexity of the RCMP processes and the role of technology as an integrated part of the business.
• Deep knowledge of RCMP processes, improvement methodologies and techniques with a clear focus on customer and co-worker experience.
• Expert knowledge of all aspects of project management.
• Strong knowledge of leadership principles and prerequisites for situational leadership.
• Deep knowledge of change management and prerequisites for successful implementation.
• Deep understanding for the importance of correct, clear and timely communication.
• Deep knowledge of RCMP relevant digital functions and how digital tools impact the running RCMP business.
• High level of data/computer proficiency.

Your responsibilities

• Make necessary country adaptations of globally created initiatives, in agreement with group Experience Design Specialists, to secure local relevance.
• Ensure coming and on-going implementations and initiatives are communicated to all relevant stakeholders in the local RCMP in a clear way, thus securing common expectations and co-worker engagement.
• Drive and execute complex local implementation, including time, cost, scope, risk control, co-worker training, stakeholder management, reporting and follow up, as well as quality of new initiatives thus securing a smooth implementation process that sets the co-workers for success.
• Identify, engage and lead co-workers with key competences for the specific initiative in order to build a high performing project team.
• Manage dependencies and interfaces between projects and the running business to ensure common expectations.
• Maintain, update and manage change in relevant digital tools in order to secure functions are always up to date.
• Develop guidelines for trainings related to relevant digital tools and securing learning delivery in order to keep co-workers up to date on procedures and ways of working.
• Provide global digital team with change requests to improve and optimize product functionality in order to ensure digital tools are fit for purpose and optimized for country needs.
• Contribute to follow up on performance and deliveries of possible external vendors in order to enable lowest cost of delivery and delivery according to expectations.
• Ensure close collaboration with all parts of the RCMP, both on group and country in order to capture input on improvements needs.
• Validate and priorities local improvement needs in order to initiate co-creation of scope for local change projects not covered in the global roadmap.
• Contribute with expertise and share knowledge in the local RCMP in order to secure a general understanding of project management among co-workers.

Our team within IKEA

There is always room for improvement, and in our team we make sure to constantly make every part of the IKEA value chain better. We’re a diverse bunch of people who love to get involved in a variety of projects, initiatives, touchpoints and processes to create long-term value and to make IKEA accessible to more of the many people.







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