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Poznawanie i rozumienie klientów

Small CMP Manager (40T, Permanent) - IKEA Gwangju store

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  • Gwangmyeong-Si, Gyeonggido, South Korea
  • Sprzedaż i handel
  • Pełny etat

Opis stanowiska pracy

  • Identyfikator oferty: 331125

  • Data publikacji: 07/05/2026

    • Who you are

    • Previous retail experience required, preferably in a complex multichannel environment
    • Previous leadership of mid-sized teams or groups required
    • Ability to have a Customer Centric thinking
    • Experience of working in a commercial role in an organization
    • Proven track record of developing and lead leaders in a people-centric organization
    • Experience of leading in a changing environment
    • Ability to think, lead and act strategically, and having ability to successfully implement the strategies in the operational work
    • Proven ability to prioritize and organize work and the work of others for maximized efficiency
    • Operational Agility: Ability to make smart decisions quickly with limited resources
    • Ability to drive a high-volume business and the financial acumen to drive strong performance and P&L result
    • Proven record of meeting agreed budgets and goals
    • Setting and implementing action plans and providing clear direction and following up goals
    • Tech savviness and embraces digital tools and data to improve performance and experience
    • Ability to communicate confidently and clearly in English
    • Ability to engage and inspire others by creating a passion for your direction plans

    Your responsibilities

    Lead the alignment of the unit operating model with local market needs and the IKEA brand identity, ensuring the physical customer meeting point remains competitive, relevant, and a leader in home furnishing solutions.
    • Lead commercial strategy execution. Implement and oversee the commercial action plan, integrating input from the team and stakeholders to achieve business, people and sustainability objectives, maximize sales, and ensure long-term profitability while meeting IKEA standards. Monitor KPIs, financial targets and costs, and take corrective actions when needed.
    • Enhance customer experience across channels. Ensure a seamless, inspiring, and customer-centric experience in the unit, aligned within IKEA omni eco-system, maintaining high standards in merchandising, availability of home furnishing range and services in close cooperation with Market management team.
    • Secure excellence in end-to-end unit operations with focus on retail foundation, services execution, quality, productivity improvements as well as cost optimization, whilst ensuring compliance with internal policies and external regulations, including health, safety and sustainability standards and doing manager on duty service for the unit.
    • Develop and empower the team. Lead, coach, and motivate a diverse team by setting clear goals, fostering competence development, and ensuring the right people are in the right place at the right time. Ensure strong collaboration and feeling of togetherness across unit and market.

    Questions and support? Let's connect!

    For internals, please have dialog with your line manager before apply jobs. We will contact to your line manager to ask your references as part of the process. Relocation package can be provided only in case with relevant final candidate.

    채용 시 참고사항

    최종 합격하여 채용이 결정된 경우 근로관계 개시일부터 3개월의 *시용기간이 진행됩니다. 다만, 1회에 한해 3개월 이내에서 연장될 수 있습니다. *(*시용기간은 수습기간을 의미)

    [서류 반환 정책]
    * 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다.
    * 당사 채용에 응시한 구직자 중 최종합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.

    * 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서[채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사 이메일 recruit.ikea.kr@ingka.ikea.com 로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.

    * 당사는 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
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