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Poznawanie i rozumienie klientów

Store Leader - Selling & Commercial - Norwich

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  • Norwich, Norwich, United Kingdom
  • Sprzedaż i handel
  • Pełny etat

Opis stanowiska pracy

  • Identyfikator oferty: 317706

  • Data publikacji: 04/12/2025



    • IKEA Norwich is one of our very exciting new LADA format Small Stores that aims to complement our omni channel approach. New format means new approach, an approach which requires new thinking and new solutions which means exciting new fantastic opportunities for our people!

    We are looking for a Store Leader who will lead the Selling & Commercial agenda for the whole store, you should have experience leading in either a Sales or Fulfilment function.


    The role as Store Leader for Sales & Fulfilment is a dual department role where you will be responsible for:
    - Leading our sales & commercial teams to deliver a enjoyable, convenient and successful shopping experience for our customers that leads to increased sales and sustained long term profitability.
    - Norwich presents a unique opportunity to expand your competence and knowledge across the totality of the business. Each store leader will take full responsibility for an area of the business while leading in a new and exciting multi-skilled environment in the wonderful every day.


    WHAT WE OFFER

    • The Start Date of employment will be discussed at interview
    • Starting salary of £31,940 per annum, based on competence and experience.
    • 39 Hours working 5 days per week including evenings and alternate weekends.
    • We can discuss flexibility to match your life and our business needs during the interview.


    WORKING WITH US HAS ITS REWARDS

    Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

    • 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
    • Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
    • Enhanced parental leave.

    ..as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310#bc37fdd0-4ea1-11ec-94a5-4b383d67a8f9


    WHAT YOU'LL NEED TO HAVE

    • Ability to lead the business through people by demonstrating strong leadership capabilities.
    • Good level of knowledge of cost and budget management including experience with scheduling in a fast paced and ever-changing retail environment.
    • Leadership experience in a fast-paced environment with the ability to prioritise and organise your own and others workload.
    • Business-minded with customers in focus to deliver results, ability to make quick decisions and take personal initiatives, open to change.
    • Leading others, you will have good communication skills that can enable building relationships with co-workers and customers.
    • Confidence to express ideas and opinions through effective interpersonal and communication skills to influence and build effective relationships across all levels.
    • The possess the skills needed to devise and implement action plans, set expectations, provide clear direction and follow up goals.
    • You have effective problem-solving and decision-making abilities, particularly when faced with operational challenges inherent to the retail industry.


    WHAT YOU'LL BE DOING DAY TO DAY

    Reporting to the Unit manager you will:

    • You and your team actively sales steer to the departments top selling products to maximise sales.
    • You keep an eye on competition and take appropriate action where necessary.
    • With people at the heart of what you do, you will work with succession to identify talent,
    • Responsible for developing and implementing common operational framework, standards, plans, way of working, tools and KPI’s to deliver to the business goals and ensure a well-maintained department.
    • Secure a skilled and efficient team, recognise and understand their contribution, identifying and developing the many talents within the department to secure succession planning. whilst ensuring you have the right number of competent co-workers in the right place at the right time.


    WE CARE FOR THE PEOPLE

    It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

    Come see the wonderful workday where we create a better everyday life for the many


    RECRUITMENT PROCESS INFORMATION

    Let us know if you require any adjustments to be made during the interview process as soon as possible.

    • Please attach an updated CV and Cover letter with your application so we can get to know you better.
    • Shortlisted candidates may have a pre-screening call where we can get to know you a little and answer any initial questions about the role.
    • Successful candidates to this point will be invited by email to attend a face to face interview.

    We understand not everyone will be successful, but we promise to keep you informed either way.

    For any advice or support, email jack.mcskeane@ingka.ikea.com and I will be happy to help!












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