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Poznawanie i rozumienie klientów

Kitchen Planner

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  • Cork, Douglas, Ireland
  • Relacje z klientem
  • Pełny etat

Opis stanowiska pracy

  • Identyfikator oferty: 325721

  • Data publikacji: 22/01/2026



    • Are you curious about life at home and co-creating wonderful every day with our customers? Then we have the job for you. IKEA IRELAND is looking for two Kitchen Planners to join our Planning & Order Point in Cork.

    CONTRACT INFORMATION

    • Start date of 11th March 2026
    • This role has a starting salary of €33,000 per annum (increasing to €34,500 after successful completion of the Specialist assessment) and an additional monthly allowance of €450.
    • 39 Hours working 5 days per week.
    • We can discuss flexibility to match your life and our business needs during the interview.

    IMPORTANT INFORMATION

    There is 3 weeks (Monday - Friday) of training for this role which will be held in IKEA Dublin's Ballymun store. The induction (11th & 12th March) will also be held at IKEA Dublin.

    WORKING WITH US HAS ITS REWARDS

    Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

    • 15% IKEA discount and discount portal helping you save €100s on high street retailers.
    • X4 Life Assurance, enhanced statutory pension contributions and interest free loans.
    ...as well so much more! Full list of benefits at https://www.ikea.com/ie/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/

    WHO YOU ARE

    Someone who has a passion for kitchens has attention to detail & is confident in approaching customers and treats them in a polite and friendly manner. A person who is passionate about actively offering all the services available in the IKEA store to help customers make informed choices, which results in a great shopping experience. You are open-minded & have the ability to problem solve. You have experience in sales or customer service. Furniture designing/planning is desirable and has a good knowledge of IT systems

    Previous Kitchen Planning experience is desirable, as is experience supervising a team or taking extra responsibility in your role.

    WHAT YOU’LL BE DOING ON THE DAY TO DAY

    • You provide an exceptional shopping experience for our customers
    • You actively engage with our customers to identify their needs and how to inspire and advise them on the best solutions for their life at home through home furnishings
    • You are always passionate about the range and home furnishings, curious to learn the stories behind the products and their design and actively share this with the customer
    • You support maximising sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well-presented and easy to shop
    • You will pro-actively interact with customers & provide excellent 1-1 customer service for a sustained period of time during the appointments
    • Kitchen Planning & Designing for up to 2 hours with an additional 30-60 minutes to provide accurate plans, worktop and installation quotations for the customer.
    • Support with responding to customer emails, and securing payments both in-store and remotely
    • Calling your future appointments to secure the bookings and providing the customer with insight into how to measure their room and set expectations
    • Support the kitchen co-worker team with opening and closing routines and general housekeeping.

    APPLY NOW!
    Please submit an up-to-date CV when applying. Successful candidates will be invited to a face-to-face interview with our hiring team.

    We are unable to accept applications via email and encourage you to apply as soon as possible.

    If you have any questions or need any support throughout the recruitment process please contact gemma.hewitt@ingka.ikea.com












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