Job ID: 261788

Publicatiedatum: 12/10/2024

IKEA Glasgow is looking for a dedicated and driven Commercial Restaurant Manager to lead our vibrant restaurant team and prepare for the exciting journey towards becoming our next IKEA Food Function Manager.


WHAT WE OFFER

• Expected start date November 2024
• Starting salary of £38,000 to be discussed at interview and based on skills & competency.
• 39 hours weekly, working 5 days over 7, alternate weekends.
• Working hours are between 7am to 10pm, approx.. 8 hours daily.

Final offers of employment are contingent upon clear results in mandatory medical questionnaire. Medical questionnaire must be completed by all successful candidates prior to start date.

ABOUT THE ROLE:

This is a development role designed to prepare you for the next step: manage the Food function, deliver the business plan and commercial priorities, contribute to business success as a member for Store Steering Group.
As our Commercial Restaurant Manager, you will play a pivotal role in shaping not only our Restaurant success but Food as a business.

You will be leading the Restaurant team as well as the Commercial Bistro & Swedish Food Market Manager and two Team leaders reporting directly to you.

Your leadership will be instrumental in creating a cohesive and motivated team that delivers exceptional results.

Key Responsibilities:
• Develop and drive a £6 million food business ensuring commercial excellence, boosting profitability and operational efficiency.
• Deliver and coordinate large events with growth mindset.
• Foster a culture of collaboration and continuous improvement among co-workers, ensuring everyone feels valued and engaged.
• Monitor and analyse performance metrics, using data to drive decisions that enhance customer satisfaction and operational efficiency.
• Ensure compliance with health, safety, and food hygiene standards, creating a safe environment for both customers and co-workers.
• Collaborate with various departments to align goals and share best practices, contributing to the overall success of the store.
If you're excited about leadership, collaboration and creating a better everyday life for the many, let's grow together!


WORKING WITH US HAS ITS REWARDS

• 15% Co-worker discount & I-Benefits discount portal helping you save £100’s on High-street retailers
• Free & Confidential Employee Assistance Program and Wellbeing Portal
• Eat for free every day from our healthy meal options in our on-site Co-worker restaurant or enjoy even more options at a discounted rate
• X3 Life Assurance, enhanced statutory pension contributions & interest free loans
• 28 days holiday for our full-time co-workers (part time co-workers have a pro-rata equivalent)
• Family Friendly policies & benefits
• Commitment to your development throughout your IKEA career, starting on your first day
• Free on-site parking
..as well so much more! Full list of benefits at https://www.ikea.com/gb/en/this-is-ikea/work-with-us/


WHAT YOU'LL NEED TO HAVE

You will contribute to a passionate and friendly team to deliver a better everyday life for the many, while embracing change with a solution-orientated mindset. This is an extremely fast paced working environment and requires you to multitask, producing and serving food with regular heavy lifting.

• Experience in leading in a fast paced environment.
• Ability to handle multiple topics and changing priorities/deadlines.
• Self-reliant and self-motivated with a proven ability to work as part of a team as well as independently.
• Ability to work creatively within strong frameworks.
• Ability to deliver strong business results through people.
• Proven ability to maintain effective work and leadership behavior in the face of setbacks or pressure.
• Experience in a customer facing environment.
• Coaching skills.
• Capable of communicating in English, both in writing and verbally.


WHAT YOU'LL BE DOING DAY TO DAY

We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is! Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide and offer a variety of foods in our bistros and in the “Swedish Food Market”.

• Ensure the commercial agenda by securing that retail foundations and sales steering tools, food safety and Swedishness is in place
• Lead and implement the commercial strategy and commercial calendar in collaboration with relevant stakeholders
• Lead the implementation of the stores IKEA Retail Food communication strategy
• Develop and improve by seeking and acting upon customer feedback
• Ensure that the customer restaurant is in shape as new, common store planning solutions and vitality packages are implemented
• Secure that excellence in operations and high quality standards of customer experience in the customer and co-worker restaurant and optimised levels of commerciality are achieved by cooperating effectively with the Kitchen Production Manager


RECRUITMENT PROCESS INFORMATION

If you have any special requirements during the interview process, please let us know as soon as possible.

• Please attach an updated CV with your application so we can get to know you better.
• Successful application will be invited to a face-to-face interview with one of our hiring managers. These will be completed no later than the 24th of October.
• Successful interviews will be invited back for a grandparent interview.

We understand not everyone will be successful, but we promise to keep you informed either way.

Come see things a little differently with us and be part of creating a better everyday life for the many.

Final offers of employment are contingent upon clear results in mandatory medical questionnaire. Medical questionnaire must be completed by all successful candidates prior to start date.

IKEA reserves the right to close a job vacancy earlier than originally advertised.

For any advice or support, email james.fraser1@ingka.ikea.com and we’ll be happy