Job ID: 262160

Publicatiedatum: 12/10/2024

Who you are

Enthusiasm, togetherness, and a "get-it-done" attitude is what our IKEA culture is built upon. We are optimists, constantly looking for new and better ways to do things. We believe that you, as us, will thrive when meeting incredible people that are on the same mission at IKEA. People who are humble, supportive, and absolutely committed to leading home-furnishing retail into the future and creating a better life for many people by putting the customer at the heart of all we do.

Why we will love you:

• Self-reliant and motivated with a proven ability to work as part of a larger team.
• Experience of actively selling through understanding your customers and their needs.
• Ability to prioritize and organize work and the work of others.
• Confident in communicating and managing/ leading others.
• Experience of setting action plans, as well as setting and following up on goals.
• Considered decision-maker, proven problem-solving ability.
• Good analytical skills.
• You are able to communicate fluently in Romanian and English.

A day in your life with us

Optimizing sales in the store by leading and inspiring the team, using knowledge of our range, local market and customers. Using the IKEA tools and expertise of the team to enable the IKEA mechanical sales system to work efficiently and ensure the continued success of the IKEA Concept.

Your day-to-day responsibilities:

• Ensure that the shop is in shape as new with fully stocked sales spaces at all times throughout the day and that co-workers are ready and available to help customers buy.
• Spend most of the working time on the shop floor, listen and learn from the customers.
• Presenting the products to reflect the width and depth of the IKEA range in order to satisfy and inspire the different home furnishing tastes of our visitors.
• Ensuring the IKEA merchandising basics and mechanical sales system are in place and functioning efficiently. Co-workers are available and actively offer assistance when customers need help and support.
• Delivering a commercial action plan for the range by working with matrix to understand the range priorities and local/national commercial opportunities, basing on the agreed goals and KPIs.
• Creating an environment of trust by encouraging frank, constructive, honest, two-way feedback with the team and other colleagues.
• Securing the training of co-workers in order to have a competent, commercially focused team that can support the selling process. Having in place a living succession plan.
• Delivering on agreed goals and KPIs by:
- working with the team on our weekly and monthly sales targets;
- commercially driving sales through the short-term and long-term action plans;
- analyzing KPIs and working with the team to create meaningful actions to achieve agreed goals;
- controlling costs through working in a lean, simple and cost-conscious way using best practice and encouraging the team to discover more effective ways of working.

Together as a team

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!





Why working in IKEA is so much more than a job?

We are a company that cares about the lives of our co-workers. It is important for us that you feel respected, acknowledged, and included. No matter what position we hold at IKEA, you will have a variety of benefits. Here are just some of them:

• We will provide you a fair and attractive salary, and we will compensate additionally if you work night shifts or weekends, support you financially with transportation and meal allowance and you will always have cooked meals (meat or veggie) in our co-worker restaurant and free refreshments (coffee, juices, fruit)
• We know that your free time is important so you will get each year a holiday voucher.
• Is there an additional room you would like to refurbish? As an IKEA co-worker, you have discounts on all our products.
• We believe that each of us contributes to reaching (and exceeding) our goals. That is the idea behind our unique, performance-driven bonus program: One IKEA Bonus. It rewards us for improving our business – together!
• Your health and well-being are our top priorities, so we provide you private medical subscription and life insurance We understand that everyone needs help with life challenges and daily demands from time to time. We offer you 24/7 support from external experts if needed with work, personal and emotional issues, or you need legal or financial advice.
• There are many opportunities to grow so we will arrange you with a wide offer of online training using our learning platform and if you want to change your career or position, you don't need to change company to change jobs – we have many opportunities and examples of our co-workers changing position, location or even country.