Job ID: 265893

Publicatiedatum: 14/11/2024

Why we will love you

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

You’ll be the driving force behind making the customer’s dream kitchen a reality. Acting as a liaison between the customer and service providers like designers, contractors and IKEA sales co-workers. You’ll ensure a brilliantly executed kitchen remodeling experience.

• Reviewing all kitchen installation services to ensure that the Kitchen & Bath Service standards are met or exceeded.
• Acting as the central point of communication between service providers and customers for all installation issues, deviations and resolutions.
• Coaching co-workers to boost sales and enhance the customer shopping experience.
• Providing performance feedback on external service providers and IKEA sales department to continually improve the customer experience.

Apply now!

The pay range for this position is $21.07 to $30.03

JOB TYPE – Permanent, Full-time
BENEFITS ELIGIBLE? Yes
HOURS – Must be able to work retail hours based on the business needs of the location; including weeknights, weekends, and holidays.

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to ​help everyone maintain work and life balance, be well, and plan for their future. Join our team and enjoy these benefits and so much more!

•     Generous paid time off, holiday, and sick time
•     WiselyPay – get earned wages up to two days early
•     Paid parental leave (up to 16 weeks)
•     KinderCare tuition discount
•     Retirement and bonus plans
•     Co-worker discount, meal deal, and referral bonus
•     Pet insurance program
•     Education assistance and learning programs
•     Safety shoe reimbursement
•     24/7 telehealth visits
•     Dental and vision plans
•     Medical and Rx plans (must work min. 20 hrs/wk)
•     A fun and inclusive work environment

This job posting will come down on or around 11/21

QUALIFICATIONS

3 years of experience in a sales or customer service role
3 years of experience with vendor relationship management