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Productie & Supply Chain Management

Service Fulfilment Operations Developer, Service Office Helsingborg

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  • Helsingborg, Skåne Län, Sweden
  • Logistiek & Supply Chain

Vacature omschrijving

  • Job ID: 366414

  • Publicatiedatum: 17/09/2026

    • Who you are

    You have good knowledge and solid experience of leading and you enjoy meeting and interacting with various business partners. You have experience of project management and working in a fast changing environment. You enjoy communicating, in both Swedish and English. You have proven analytical and numerical skills, strong computer skills and a very high proficiency in Microsoft Office applications.

    You enjoy applying a tactical and operational approach for analyzing business opportunities and you are inspired by challenging situations (Find problem – Solve problem !). You have an eagerness to understand the IKEA business needs and influence improvement of the business with a focus on customer satisfaction.

    You`re on a leadership journey and are interested in developing further with a bigger scope !

    For this role you have an education within logistics, economics, business administration or relevant work experience. You bring with you a minimum of 2 years working experience from CFF/Logistics/Supply chain on operational and/or tactical level.

    Your responsibilities

    The purpose of the role is to take responsibility for the performance of assigned service partners and develop the omnichannel capabilities of the IKEA service offer.

    Key responsibilities ;

    - Operations and development for services connected to internal and external stakeholders
    - Develop new operational models
    - Operational excellence
    - Efficiency and continuous improvement
    - Ensuring short and mid-term capacities
    - Cost development (having a financial feeling…)
    - Lead-time development
    - Communications
    - Implementation of Sustainability agenda

    This role is fulltime, permanent and located at Service Office in Helsingborg and some travelling (1 day/week), are expected in the position.

    Our team within IKEA

    Service Fulfilment operations is a function within Customer Fulfilment (CFF) and is responsible for operational excellence, performance and development of the fulfilment of affordable core services, resulting in a relevant, effective and sustainable service offer to perform with excellence with the customer needs in focus.

    Questions and support? Let's connect!

    If you have job specific questions please contact Service Fulfilment Operations Manager, Erik Bengtsson, erik.bengtsson4@ingka.ikea.com.

    If you have questions about the recruitment process, contact Johan Rosengren, johan.rosengren3@ingka.ikea.com.

    We appreciate your application as soon as possible, but no later than 1 October.




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