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接客

Product Recovery Assistant

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  • Greater Manchester, Manchester, United Kingdom
  • セールス & コマーシャル
  • 短時間

職務記述書

  • 求人ID: 316712

  • 掲載日: 11/12/2025



    • IKEA Manchester are looking to welcome a Product Quality & Recovery Co-worker to the team.

    Are you passionate about sustainability and giving products a second life? We’re looking for someone with a customer-first mindset, strong problem-solving skills, and the ability to work both independently and as part of a team. In this role, you’ll repurpose and present IKEA products with pride, set attractive prices, and collaborate across functions to ensure product quality and safety. You’ll play a key part in improving customer perception by supporting guidelines for returned, recalled, and ex-display items—all while staying organised, detail-oriented, and motivated to make a difference.


    WHAT WE OFFER

    • The Start Date of employment will be 18th January 2026.
    • Competitive hourly rate of £13.45 per hour.
    • 16 - 24 hours working 4 days per week, early and late shifts required including 3 out of 4 weekends per month.
    • We can discuss flexibility to match your life and our business needs during the interview.


    WORKING WITH US HAS ITS REWARDS

    Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

    • 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
    • Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.

    ...as well so much more!


    WHAT YOU'LL NEED TO HAVE

    • A positive approach to waste management and sustainability, love multi-tasking, and a passion for giving things a new life.
    • Have a customer first mindset, where you make the customer feel valued and supported in everything you do.
    • You are motivated to problem solve and use your own initiative daily. You are enthusiastic about being part of the team but also can work without supervision.
    • Ability to prioritise and organise your own work to make efficient use of the time available with great attention to detail.


    WHAT YOU'LL BE DOING DAY TO DAY

    • Re-purpose, present and sell IKEA products with pride, and setting relevant prices that are attractive to customers yet still generate the best results for the business.
    • Work closely with the different functions in the unit to ensure that common working routines and processes are followed related to product quality, safety and recovery.
    • Support and action the product quality guidelines for recalled, returned and ex-display stock, to constantly improve customers’ perception of our IKEA products.


    WE CARE FOR THE PEOPLE

    It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

    Come see the wonderful workday where we create a better everyday life for the many


    RECRUITMENT PROCESS INFORMATION –

    Let us know if you require any adjustments to be made during the interview process as soon as possible.

    • Please attach an updated CV with your application so we can get to know you better.

    • Shortlisted candidates will be invited by email to attend a face-to-face interview.

    We understand not everyone will be successful, but we promise to keep you informed either way.

    For any advice or support, email Recruiter emma.jones4@Ingka.ikea.com and I will be happy to help!












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