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Junior P&C Services Specialist (GBO New Countries), Ingka Business Service Center, Poznań

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Poznan, Poland ピープル & HR フルタイム
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求人ID: 267666

掲載日: 28/11/2024

Who you are
• you have bachelor’s degree, or you are finishing your studies soon
• you may have a background in HR, payroll or foreign language philology (appreciated but not mandatory),
• you are looking for a workplace that will allow you to make use of your proficiency in English
• knowledge of other foreign languages will be an asset
• you like variety, a sense of security, and you are open to other people,
• you find it easy to establish relationships with people, and in your interactions with others you focus on being authentic and nurturing a relaxed atmosphere between colleagues,
• you are open to challenges and work in variable/changing environment,
• you love learning new things, you enjoy taking the initiative and you do not shy away from a challenge,
• like us, you enjoy self-development and discovering your passions and new talents,
• you would like to improve your skills in MS Office.
A day in your life with us
Project team:
· As a starting point you will take active part in POT (People Operation Transformation) project by being responsible for service delivery model documentation creation
· Taking part in the project will help you to understand our HR services and to join smoothly our P&C teams


Later in the P&C team:
• processing of ongoing orders from the country, e.g. a request for a change to an employee’s employment terms in the systems,
• contact with the national HR unit, e.g. clarification of an error in an insurance application,
• further processing in the system,
• working in Excel, e.g. extracting a report from the system,
• work at a “helpline”, i.e. employee support line (telephone/e-mail/chat),
• self-study, e.g. e-learning concerning cultural differences or Excel carried out via a training platform,
• reviewing company news, e.g. finding out who won the competition for the best photo promoting a healthy lifestyle.
• FIKA, that is a coffee break (virtual or on the office patio),
• Team Leader’s morning briefing/catch-up with the team,
• weekly team meeting, e.g. to discuss current topics, holiday plans, important instructions from the Business Partner,
• conversation with your Buddy (your mentor during the onboarding), e.g. sharing the next bit of knowledge about a given process,
• lunch (if in the office, then with the team),
* The duties in a given position vary depending on the character of the team and the cyclical nature of the services delivered.
How you feel in your workplace is important to us, so if you want your day at work to look similar to what is described above, feel free to apply.
And what will you gain by joining us?
Together as a team
As a project team member, you will take part in Service Delivery Model documentation creation for our co-workers located in Global Business Operations Hubs and different countries. You will have possibility to touch different HR processes, to learn how to co-operate with many different stakeholders from all over the word and how to keep all the agreed deadlines in constantly changing environment.

In the P&C team, together with other Junior Specialists, Specialists and Senior Specialists, you will process HR and payroll matters for the employees of IKEA shops and companies in new GBO countries. This includes answering colleagues’ questions related to HR Administration and Payroll (via email and phone) or handling their personal data. From the moment you start you will be supported in your daily work by Team Leaders and their Deputies, whom you can consult in demanding situations. You can also count on your Buddy who will help you get to know IKEA’s culture and values and successfully get through the onboarding process.
Questions and support? Let's connect!
If you need support or have any questions about the recruitment process, please contact us at recruitment.bsc.pl@ingka.ikea.com.
Job interviews are carried out on a continuous basis. Once we find a suitable candidate(s), we will close the job offer. Recruitment with us is fully remote.
We’re looking forward to meeting you!
A little about us
As Ingka Business Service Center, we are part of IKEA, and we support shops and other IKEA companies with financial and payroll services. Our office (Regional HUB Europe) is located in Poznań, at 6a Szwedzka Street (Centrum Franowo). With us, you can spread your wings in the field of HR. We will appreciate both your linguistic background and your experience in human resources management, but what is particularly important to us is whether our values, such as a sense of community, simplicity or the search for new solutions, appeal to you. With us, you can be yourself and work the way you want – we care about your authenticity and freedom of self-expression. We focus on job stability and building long-term relationships with our employees.
When you get to know us better, you will see that work at IKEA means… so much more!
Our FIKA will perk you up for sure, but we offer more perks than that:
• hybrid working model,
• fantastic office furnished with IKEA furniture, divided into zones for work and relaxation and creative collaboration,
• free underground parking with electric charger and bicycle parking,
• stable employment (employment contract),
• flexible terms of employment (depending on the team – full-time and part-time),
• flexible working hours (we start work between 7 and 10 a.m.),
• annual appreciation bonus dependent on performance in the relevant fiscal year,
• homework allowance,
• cafeteria system – a pool of benefits to choose from (e.g., Multisport card, cinema tickets, shopping vouchers, medical package for relatives),
• Tack! loyalty programme for employees – working with us longer earns you an additional financial bonus,
• private medical care for IKEA employees and their families,
• wellbeing support – Edenred prepaid lunch card, Employee Support Program – support in difficult life situations,
• personal accident insurance and pension plan,
• jubilee awards, gifts and special events,
• additional 4-week paternity leave,
• cofinancing of language courses.
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