職務記述書
求人ID: 264868
掲載日: 14/11/2024
IKEA Exeter are looking to welcome a Click and Collect Assistant to join our hard-working Fulfilment Operations team.
In this role, you’ll be essential in confirming and handing out orders to our customers at our Order Collection point in-store.
WHAT WE OFFER
• Hourly rate of £12.00 per hour.
• This role is 30 hours a week, working 5 days out of 7, including 3 in 4 weekends.
• The hours of operation are between 06:30am and 20:30pm Monday to Sunday.
• We can discuss flexibility to match your life and our business needs during the interview.
WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.
• 15% IKEA discount and discount portal helping you save £100s on high street retailers.
• X4 Life Assurance, enhanced statutory pension contributions and interest free loans
• Family-friendly policies and benefits.
• Commitment to your development throughout your career.
• Subsidised hot and cold meals, desserts and snacks in our co-worker restaurant.
...as well so much more! Full list of benefits at https://www.ikea.com/gb/en/this-is-ikea/work-with-us/
WHAT YOU NEED TO HAVE
• You have experience and enjoy working with customers in a fast-paced environment.
• Demonstrated ability to prioritise and organise workload efficiently, with a keen attention to detail.
• Proven experience in using technical equipment to enhance productivity and efficiency.
• Self-reliant and motivated, capable of working independently as well as collaboratively within a team.
WHAT YOU'LL BE DOING DAY TO DAY
• Checking over and handing out customer orders.
• At times, handling and resolving any after-sales or customer queries that may come up.
• Working in a customer-facing environment, which means you will be happy to deliver great customer service.
• Adhere to all safety protocols and regulations to ensure a secure environment for both customers and co-workers.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.
Come see the wonderful workday where we create a better everyday life for the many people.
RECRUITMENT PROCESS INFORMATION
Let us know if you require any adjustments to be made during the interview process as soon as possible.
• Please attach an updated CV with your application so we can get to know you better.
• Shortlisted candidates will be invited by email to attend a face-to-face interview.
We understand not everyone will be successful, but we promise to keep you informed either way.
For any advice or support, email me at ari.davies-ho4@Ingka.ikea.com and I will be happy to help!