• You are enthusiastic about working with children • You can prioritize, are disciplined, show initiative and have a flexible attitude • You have at least 6 months of Customer Service experience in a retail environment (preferably) • You are as cool as a cucumber under pressure, and can take charge of an urgent situation, even if it means to quickly go get your Manager for help • You are totally cool working in a physically demanding, fast-paced, work environment • First Aid/CPR certification
A day in your life with us
• Supervise children signed into the Ballroom, strictly following IKEA ballroom policies and procedures and IKEA’s safety and security guidelines • Register children into the ballroom based on current criteria • Interact with and monitor the playtime of the children • Maintain level of supplies in the ballroom area as required • Advise manager when supplies need to be ordered or equipment needs to be repaired • In conjunction with Housekeeping, ensure ballroom/baby care room criteria for cleanliness is maintained • Communicate to managers on issues/concerns/incidences with regard to safety and security of the children • Work in other customer service areas as scheduled
About this work area
At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!
Why you will love us
Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including: • Wellness days (in addition to your vacation days!) • Extended health, dental, and vision coverage (for you and your family) • RRSP with IKEA contribution matching options • Eligibility for our annual IKEA bonus incentive plan • Flexible spending account • Life insurance • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available) • Bereavement leave • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
The starting hourly wage for this position is $19.28.
In the IKEA world, this position is officially referred to as Ballroom Co-worker. The starting rate/ salary for this position is
19.28
CAD
