•You are passionate about food, people, and creating a positive experience for every customer. •You are inspired by the IKEA culture and values and want to be part of a team that makes a difference every day. •You have experience in a fast-paced, customer-facing environment — preferably in retail or hospitality. •You care deeply about food safety, quality, and sustainability. •You are self-motivated, reliable, and a great team player, able to take initiative and responsibility for your own work. •You enjoy working in a dynamic and ever-changing environment where no two days are the same. •You have strong communication and organisational skills, and you know how to build trustful relationships. •You are motivated by providing an excellent customer experience and continuously finding better ways to work.
Your responsibilities
•Contribute to the daily operations of the IKEA Food areas (Restaurant, Bistro, Kitchen, or Swedish Food Market). •Act on customer feedback and continuously look for ways to improve the food experience. •Ensure global and national compliance and food safety standards are implemented and maintained at all times. •Act as a brand ambassador for IKEA and IKEA Retail Food, promoting a safe, healthy, sustainable, and joyful food experience. •Support and apply retail foundations and sales steering tools to optimize sales and commercial results. •Work proactively to exceed customer expectations and create a welcoming, efficient environment. •Contribute to the unit business plan and IKEA Retail Food goals by supporting daily operations and teamwork. •Take responsibility for your own learning and development, and contribute to building a high-performing team. •Support IKEA’s sustainability goals by reducing waste, improving efficiency, and promoting environmentally friendly practices.
Together as a team
We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!
WE ARE AN EQUAL OPPORTUNITY EMPLOYER: At IKEA we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need. ...Less