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接客

Tenant Coordinator

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  • Noida, Uttar Pradesh, India
  • カスタマーリレーションズ
  • フルタイム

職務記述書

  • 求人ID: 268490

  • 掲載日: 22/01/2026

    • Who you are

    Who You Are

    You truly love working in a mixed-use property, where you get to develop something that excites the many people by always being on top of the latest retail, commercial and hospitality designs and trends, along with understanding what tomorrow’s customers desire. In everything you do, you always have the local customers in mind, and you want to develop something beyond their expectations!
    For you, it is natural to apply critical thinking to constantly challenge existing strategies, objectives, and ways of working. You are motivated by championing new methods, digital systems, and processes to enhance performance and deliver better results. You like to look for new business opportunities and have an eye for new potentials.

    To be successful in the role we believe that you will effectively manage a competent and qualitative process for on-boarding / off-boarding / renovation / relocation in the Mixed-use Meeting Place by securing tenant’s compliance of the relevant standards and procedures through internal and external collaborative efforts. Tenant coordinator will be part of the Project team, reporting to the Project Tenant Coordination Manager, with the location being Delhi / NCR.

    You Have Expertise Of:

    • Tenant Coordination and/or project management skills with a minimum of 7 years of experience in Grade A retail development (experience in large mixed-use developments with retail, office and hotel components are highly desirable) with the knowledge and ability to review tenant designs and technical parameters of the premises.
    • Candidate should be having a bachelor’s degree in architecture or engineering.
    • Excellent understanding of Design and Technical principles and environments
    • Experience in managing document flows and schedules.
    • Passionate about expanding tenant value by understanding their needs and demands.
    • Self-Driven with the ability to view concerns in terms of time, cost, quality, market leadership and value accretion and take pragmatic decisions.
    • Maintain and ensure that the fit-out standard operating procedures, specifications, templates and manuals relating to all tenant coordination matters are updated and available.
    • Maintain and ensure that the Lease Exhibit ‘B’ inclusive of Lease Outline Drawings, FitOut Manual and related plans/forms are updated and available for each tenant unit.
    • Ensure together with Design team that the premise’s architectural specifications are updated and available.
    • Ensure together with Construction / Facility Management team(s) that the premise’s technical specifications are updated and available.
    • Lead, manage and support the external tenant coordination service provider(s).
    • Manage the tenant fit-out contributions versus budget.
    • Support the Leasing Teams during prospective negotiations, on-boarding, off-boarding, renovations, or relocation negotiations by offering technical support with respect to technical documents, premise conditions and specifications and fit-out works.
    • Review tenant drawings and monitor the tenant’s approved project fitout milestones in accordance with the lease.
    • Works with Project Development Manager/Leader and other relevant stakeholders for the handover of tenant premises.
    • Candidate must have experience in MS Office, Presentation Tools and Drawing Review Software (E.g., AutoCAD). Experience in the usage of BIM would be desirable.
    • Ensure that the tenant strictly adheres to all the design and construction criteria, safety and security protocols, internal and external compliances.
    • Maintain the database of all the tenant’s “as built” documentation and approvals.
    • Applies knowledge of Industry trends, outlooks, and emerging technologies to achieve organizational goals and objectives.
    • Explores alternatives/solutions to reach outcomes acceptable to all parties.

    A day in your life with us

    Ingka Centers is in the middle of an exciting journey, where we create and develop Meeting Places, into something way beyond an ordinary shopping Centre. As Tenant Coordinator, you have an important function in this journey by securing the right and most relevant retail partners in our Meeting Places in Gurgaon. We give you the opportunity to be a part of a journey where we are taking an important step forward in renewal and reconstruction to create innovative solutions for the meeting place of tomorrow.

    • Tenant Pre-Fit-out Phase:
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    • Assist in the preparation of the Fit-out Manual, specifications, and departmental operating procedures.
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    • Coordinate with Leasing in efficiently securing tenants through astute technical support and negotiations.
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    • Coordination with RE for Pre-Check and the Completion of Snags prior to Issue of Fit-out Letter / Handover to Operations.

    • Tenant Fit-out Phase:
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    • To ensure that all required inductions and documentations are completed in coordination with the concerned functions prior to the commencement of physical works on site.
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    • To ensure that all fit-out related activities are as per the local building rules and regulations/norms, fire & safety compliances, and fit-out manual.
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    • Co-ordination with the tenants, inclusive of their architects and consultants, from the issuance of the fit-out Letter till the completion of Fit-outs.

    • Tenant Opening Phase:
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    • Coordination with Construction / Facilities Management for MEP Integration (Store to Centre)
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    • Coordination with all concerned departments for Store Inspection and Store Opening Clearance

    About this work area

    That’s what we call “meeting places”.

    As a long-term partner of IKEA, we share our vision, our culture and our values, while what makes our businesses different is the way we fulfil our vision. If the idea of IKEA is to create a better life at home, we work hard to create a better everyday life outside of the home by developing virtual and physical meeting places where people can meet shop and connect with their communities.

    We have big plans for the future that involve expanding to new locations, opening smaller-scale concepts closer to the city centers, digitalization, and most of all, living up to shared sustainability goals. We’re constantly looking for energetic, purpose-led and creative people who’d like to join us on our journey to create meeting places around the world.








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