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Persone, Progetti & Servizi

P&C Services Team Leader with English or/and Swedish (Services for Sweden), Ingka Business Services Center Sp. z.o.o

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  • Poznań, Wielkopolskie, Poland
  • People & HR
  • Full time

Descizione del ruolo

  • ID dell'offerta: 302069

  • Data della pubblicazione: 08/04/2026

    • Who you are

    • you have passion for working with people and you successfully lead them by example,
    • you have strong knowledge of HR/Payroll environment (with min. 3 years of experience),
    • communication in English is your strong point and you are eager to use it while cooperating with various partners all over the world,
    • you communicate fluently in English or/and Swedish,
    • you have a service oriented and customer focused background, a strong drive and the ability to take decisions and delegate,
    • you bring a true passion for people and enjoy working in a vibrant and changing environment,
    • you are passionate and experienced in managing transitions and driving change initiatives,
    • you have understanding and passion for IKEA values and want to share it with your team.

    A day in your life with us

    • ensure efficient and qualitative PA/PY services delivery in line with the global procedures and local legal requirements,
    • support all co-workers in PA/PY related topics,
    • supervise monthly payroll and year-end activities,
    • support solving problems and independently resolve first level escalations,
    • follow-up on the status of outstanding issues,
    • recruit competent new co-workers that will fit to the team with the required PA/PY profiles,
    • take an active role in coaching and developing PA/PY staff knowledge, skills and competence,
    • be responsible for coordination of trainings, keeping high level of motivation and other activities related with team leading,
    • closely cooperate with POT Project Manager to secure migration plan for transferring services from new GBO Country (Sweden) to GBO,
    • actively participate & coordinate in relevant project deliverables,
    • ensure that knowledge is effectively acquired and documented by the GBO P&C SE Team during Knowledge Transfer and Work Shadowing from New GBO Country (Sweden),
    • be a part of a work environment where the IKEA culture is a strong and living reality.

    Together as a team

    P&C Services department delivers HR service to IKEA co-workers in 16 different European countries within the Personnel administration as well as Payroll. Human resources also manage legal compliance, maintain files and records, while reducing the administrative workload from HR Units. As a P&C Services Team Leader you will support the P&C Services Delivery Manager in building up and leading the competent PA and PY teams of Ingka Business Service Center.

    Questions and support? Let's connect!

    If you need support or have any questions about the recruitment process, please contact us at recruitment.bsc.pl@ingka.ikea.com.

    Job interviews are carried out on a continuous basis. Once we find a suitable candidate(s), we will close the job offer. Recruitment with us is fully remote.

    We’re looking forward to meeting you!

    A little about us

    As Ingka Business Service Center, we are part of IKEA and we support shops and other IKEA companies with financial and payroll services. Our office (Regional HUB Europe) is located in Poznań, at 6a Szwedzka Street (Centrum Franowo). With us, you can spread your wings in the field of HR. We will appreciate both your linguistic background and your experience in human resources management, but what is particularly important to us is whether our values, such as a sense of community, simplicity or the search for new solutions, appeal to you. With us, you can be yourself and work the way you want – we care about your authenticity and freedom of self-expression. We focus on job stability and building long-term relationships with our employees.

    When you get to know us better, you will see that work at IKEA means… so much more!

    Our FIKA will perk you up for sure, but we offer more perks than that:
    • remote/hybrid working model (3 days from the office a week),
    • fantastic office furnished with IKEA furniture, divided into zones for work and relaxation and creative collaboration,
    • free underground parking with electric charger and bicycle parking,
    • stable employment (employment contract),
    • flexible terms of employment (depending on the team – full-time and part-time),
    • flexible working hours (we start work between 7 and 10 a.m.),
    • annual appreciation bonus dependent on performance in the relevant fiscal year,
    • home work allowance,
    • cafeteria system – a pool of benefits to choose from (e.g., Multisport card, cinema tickets, shopping vouchers, medical package for relatives),
    • Tack! loyalty program for employees – working with us longer earns you an additional financial bonus,
    • private medical care for IKEA employees and their families,
    • well-being support – Edenred pre-paid lunch card, Employee Support Program – support in difficult life situations,
    • personal accident insurance and pension plan,
    • jubilee awards, gifts, and special events,
    • additional 4-week paternity leave,
    • co financing of language courses.
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