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Sales Co-Worker II

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West Chester, United States Értékesítés és kereskedelem Teljes munkaidő
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Munkakör leírás

Állás azonosítója: 268906

Publikálás dátuma: 12/12/2024

Why we will love you
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness.  Join our team and start a better life for yourself.
What you'll be doing day to day
As a Retail Sales Co-Worker II, enhancing the shopping experience and attentive customer service to consistently boost sales, you will:

Optimize sales and maintain profitability by guiding customers toward high-priority and best-selling products.

Build customer relationships to understand their needs and ensure a positive shopping experience both in-store and remotely.

Leverage expertise in IKEA's multi-channel retail offerings, empowering customers to shop seamlessly both in-store and remotely, whenever and however they choose.

Utilize fundamental measurement and construction techniques, combined with a thorough understanding of complex modular furniture planning and basic design principles, to create planning solutions that effectively meet customers’ needs.

Keep the area of responsibility clean, tidy, priced and fully stocked. Ensure that the IKEA basic merchandising standards are in place to give customers a positive shopping experience.

Express enthusiasm for IKEA products by consistently expanding knowledge of their features and benefits. Share this expertise with customers to guide their decision-making, ultimately enriching their shopping experience.

Understand the store and department action plans. Actively contributes to achieving your department's goals.

Actively offer all the services available in IKEA to help customers make informed choices, which results in a better shopping experience for them.

Demonstrate the ability to analyze and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.

Support the implementation and upkeep of planned and commercial activities in, or involving, your range.

Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.
Together as a team
We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!
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"Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role."

JOB TYPE: Permanent, Full-time 34-40hrs /wk.

BENEFITS ELIGIBLE: Yes

HOURS: Hourly role.

Retail environment, must have open availability Monday through Sunday 8am-11pm

The pay range is $19.57- 27.83 and will be based on relevant work experience.

We are looking for a qualified Business Consultant to help our clients reform their operations and support their business by providing intuitive guidance. You will be an important ally to every organization who wants to invest in change and improvement and needs help as to where and how. You will also undertake projects on behalf of the client’s business when it lacks resources or motive to perform them in-house. A successful business consultant has first and foremost a broader knowledge of the many facets of business and market forces. The ideal candidate will possess great problem-solving skills to provide solutions and recommendations that will increase profitability and efficiency. The goal is to contribute to the clients’ long lasting success so that our reputation can expand along with our clientele.

Responsibilities

Organize and execute assigned business projects on behalf of clients (recruiting, payroll, promotional campaigns etc.) according to client’s requirements
Meet with assigned clients when needed and perform an initial assessment of a problematic situation
Collect information about the client’s business through a variety of methods (shadowing, interviews, surveys, reading reports etc.)
Analyze and interpret data to unearth weaknesses and problems, and comprehend the causes
Formulate recommendations and solutions with attention to a client’s wishes, capabilities and limitations forming concise reports
Present findings and suggestions to clients with ample justification and practical advice
Develop detailed business plans to drive small or radical changes
Assist the client in implementing the plan and resolve any occasional discrepancies
Provide guidance for any occurring problems and issues
Skills

Proven experience as business consultant or equivalent
Knowledge of diverse business matters such as IT, Marketing, HR etc.
Proficiency in MS Office
Familiarity with a wide selection of business management software (CRM, ERP etc.) and databases
Outstanding communication and interpersonal skills
Analytical mind with excellent data collection and analysis skills
Aptitude in creative problem-solving
BSc/BA in business administration or relevant field; MSc/MA in a specialized business field will be an advantage
Certified Management Consultant is a plus


"At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to ​help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
· Generous paid time off, holiday and sick time

· WiselyPay – get earned wages up to two days early

· Paid parental leave (up to 16 weeks)

· KinderCare tuition discount  

· Retirement and bonus plans

· Co-worker discount, meal deal, and referral bonus

· Pet insurance program

· Education assistance and learning programs

· Safety shoe reimbursement

· 24/7 telehealth visits

· Dental and vision plans

· Medical and Rx plans (must work min. 20 hrs/wk)

· A fun and inclusive work environment "
QUALIFICATIONS
High School Diploma, GED or Equivalent.

2 years' relevant work experience.

Experience in retail, preferably in the home furnishing sector.

Experience in actively selling through understanding customers and their needs.
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