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Ügyfelek megismerése és megértése

Unit Commercial Activity Specialist - IKEA Goyang

Jelenetkezés az állásra
  • Goyang-Si, South Korea
  • Értékesítés és kereskedelem
  • Teljes munkaidő

Munkakör leírás

  • Állás azonosítója: 281531

  • Publikálás dátuma: 13/03/2025

    • Who you are
    • Broad knowledge of the IKEA concept, brand objectives, values, and vision.
    • Broad knowledge of the IKEA omnichannel reality and online customer behavior.
    • Good knowledge of operational plans and goals as well as follow-up on KPIs.
    • Broad knowledge about the local market environment, and expectations from customers today and tomorrow to secure that commercial and service offers to meet customer demands and needs in all touchpoints.
    • Ability to understand the complexity of IKEA business and the role of Commercial as an integrated part of the business.
    • Good leadership capabilities including the ability to lead peers and stakeholders while communicating in an inspirational way with the IKEA tone of voice.
    • Motivated by the IKEA culture and values and the unique IKEA range.
    • Motivated by increasing customer value and thinking customer first.
    • Energized by driving business growth and contributing to the overall success of IKEA through internal and cross-functional collaboration.
    Your responsibilities
    • Contributes to the coordination and development of the Commercial Calendar and commercial activities, such as offers, events, local partnerships, and IKEA family activities, ensuring optimization by following up and giving inputs to the Commercial activity Leader.
    • Works closely together with the store Commercial Activity Leader to ensure Ingka customer clubs (IKEA Family & IKEA Business) are integrated into local commercial calendar.
    • Evaluates, measures, and shares the performance of activities, during and after implementation, using different tools as CAMP, TAKT, LIVLIG and FIXA to secure learnings for continued development.
    • Ensures a complete process management of the commercial calendar, including messaging calendar and supply.
    • Ensures retail foundation is in place, visibility of benefits, pricing, stock locations and accurate forecasting; working closely with the store Commercial Team to make it happen.
    • Acts as a member of the Selling team and proactively contribute to the Selling agenda, when it comes to the commercial activities related to Local offers, events, partnerships, and IKEA family activities to deliver the common objectives and goals.
    • Actively cooperates and collaborates with all key stakeholders within commercial and beyond to secure business growth and contribution to the overall success of IKEA.




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