Numéro de l'offre: 265438

Date de publication: 20/11/2024

Your responsibilities

Our Fulfilment Integrations department supports an excellent commercial planning by securing the agreed availability goals and correct stock structure:

• Responsible for the execution of Commercial activation, range changes and operational forecasting in the unit.
• Responsible for monitoring and securing correct range management and stock accuracy management in the unit.
• Responsible for optimal stock structure by proactively working to reduce avoidable stock resulting in healthy capacity utilization and low costs.
• Responsible for Unit Fulfilment Solution Responsible, site implementation and continuous process improvement in the fulfilment unit.
• Responsible for leading, coaching, developing, and inspiring a high performing Fulfilment Integration team by working closely with Fulfilment Operations team, including communication, flexibility, performance culture, competence development and succession planning.

Who you are

Customer Fulfilment (CFF) is a fundamental part in making IKEA omnichannel retailing a living reality. To support IKEA in achieving business objectives, CFF acts as a fully integrated, process-oriented organization with an end-to-end approach to develop our business and deliver results across functions together with our partners.

• You are eager to deliver customer value and excellence in operation within a fast-paced supply chain environment.
• You are energized by applying strategic, tactical and operational approach for analyzing business opportunities from customer perspective and inspired by challenging situations.
• You are passionate about leading the business through people and have a strong belief in the individual potential to develop.
• You have the eagerness and desire to understand the IKEA business and customer needs and influence improvement of the business with focus on customer satisfaction.

Your knowledge, skills, and experience include:

• Very good understanding of key performance measurements used for planning, follow up and steer the business.
• Very good knowledge and understanding of unit fulfilment and influencing factors.
• Previous experience demonstrating strong leadership skills and the initiative to coach diverse teams.
• Good knowledge of ways of working in the area of forecasting, range management, stock accuracy, stock structure and sales steering.
• Good knowledge of Supply Chain methods, processes and working methods toward the IKEA unit and its business partners.
• Excellent knowledge of all relevant standard operating procedures and rules and guidelines for Fulfilment Integration to secure agreed way of working.
• Fluent in German and English, both written and verbal.

Together as a team

We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA

Apply now!

We welcome all applications and especially applications from people with disabilities as well as from different ethnic backgrounds. Please apply online and do not forget to attach your motivation letter (we think a good and interesting motivation letter often says much more about you than many degrees). We would like to inform you that our selection process starts even before the job advertisement is closed. Once we have found a suitable candidate, we will end the selection process and cannot consider any further applications.

For legal reasons we are obliged to indicate a minimum salary. For this fulltime position we offer you a MINIMUM monthly gross salary from € 4.110. For a perfect match, we are willing to pay significantly more depending on your experience and qualification with an All-In contractual agreement. If you want to be part of something big, we are excited to get to know you soon.