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Production & Chaîne d’approvisionnement

Customs and Trade Compliance Manager

King of Prussia, United States Logistique & Chaine d’Approvisionnement Temps Complet
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Description de poste

Numéro de l'offre: REF18026S

Date de publication: 21/05/2024

Company description

Our vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing and food products at prices so low that as many people as possible will be able to afford them.

The Inter IKEA Group is a part of Inter IKEA Systems B.V., owner of the IKEA Concept and worldwide IKEA franchisor.

IKEA Supply is responsible for securing that the product offer is produced and delivered to our customers. We lead the supply agenda across many functions and work together with all business areas, different business units, but also retail markets to secure customer availability in all markets and sales channels at lowest total cost.

IKEA Purchasing and Logistics Services (US) inc. is part of our Supply Area Americas which also has an office in Curitiba, Brazil, and King of Prussia, PA, Mexico City, Mexico and is a subsidiary of the Inter IKEA Group. 

Job description

About The Job 

The Customs and Trade Compliance Manager ensures the efficiency and accuracy of all compliance activities. The Customs and Trade Compliance Manager makes sure that the work is organized in an optimal way in order to secure efficiency as well as a high level of internal control.

In this role, you will work to ensure Customs compliance in support of a dynamic Supply Chain, while promoting a vibrant Customs organization that strives to be a trusted resource to all stakeholders. The Customs and Trade Compliance Manager works to protect the IKEA brand through best practices and helps facilitate the realization of the IKEA vision to make a better everyday life for the many people!

Your main tasks will include: 

  • Responsible for oversight of day-to-day compliance functions
  • Ensure implementation, management, and documentation of all pre-entry and post-entry processes, including HTS classification, antidumping and countervailing duties, Partner Government Agency requirements, and drawback
  • Support and monitor the strategic use of Free Trade Agreements
  • Secure efficient and effective internal controls and compliance to internal and external rules and regulations
  • Develop and implement working methods across Compliance functions
  • Lead and develop the Compliance Team in accordance with the principle of leading Business and People together
  • Support and develop training on relevant Customs topics for stakeholders and business partners
  • Manage and maintain interaction with Customs authorities as well as support external audits and local certification procedures
  • Continuously evaluate current ways of working, identify control weaknesses, develop solutions, and implement improvements
  • Support the establishment of one common annual business plan for the Customs organization and deliver agreed activities
  • Ensure that local activities are organized in an optimal way for efficiency and internal control
  • Take active part in the development of the Customs IT landscape and provide support in the establishment and implementation of compliance related system updates
  • Ensure local competence level in accordance with responsibilities, including back-up and succession planning
  • Interface with other key IKEA departments impacting Customs functions/operations
  • Monitor changes in local rules and legislation and provide timely communication of events with potential business impact
  • Contribute to regional/global development to support projects and establishment of working methods
  • Implement and maintain local Customs and trade solutions such as bonded warehouses and Foreign Trade Zones
  • Support expansion projects with compliance and duty implications
  • When applicable establish trade statistics and communicate with relevant stakeholders
  • Responsible for establishing brokerage policy toward trade compliance, supporting the management of Customs brokers/agents, and maintaining standard operational procedures
  • Actively identify and manage risks related to Customs processes


About You

You have proven Leadership skills and are eager to develop yourself and your co-workers. You have an organized way of working, are eager to drive change and find optimal working practices. You thrive in a diverse and global environment and have strong communications skills, both written and verbal.


  • 4-year University degree or relevant experience is required
  • Customs Broker License is required
  • 7+ years of experience and demonstrating application of Trade knowledge in operational and compliance environment
  • Previous experience in Import/Export and Supply Chain logistics
  • Previous experience in dealing with external authorities
  • Practiced ability to read, interpret and comprehend regulatory requirements for imports and exports
  • Experience in working in a process-oriented organization
  • Fluency in English (written and verbal)

Capabilities and Motivation

  • High level of analytical and interpersonal skills
  • Proven ability to lead and inspire people
  • Ability to negotiate and influence outcomes in collaboration with all organizational levels
  • Strong attention to detail with the ability to apply to global issues
  • Ability to exercise tact, restraint, and discretion in critical issues
  • Proven leadership skills, with the ability to develop people and act as a role model and coach

More Information

At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! 

We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.  

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