Numéro de l'offre: 258249

Date de publication: 15/09/2024

Who you are

• Experience in a high volume customer facing environment preferred
• Experience in a high-volume business preferred
• Desire to provide an excellent customer experience
• Self-reliant and self-motivated with a proven ability to work as part of a team as well as independently
• Proven ability to maintain effective work behavior in the face of setbacks or pressure.
• Communication skills
• Build trustful relationships
• Planning and organisational skills
• Analytical skills

Your responsibilities

• Contribute to implementing the global and national compliance standards to secure a safe environment for customers and co-workers.
• Contributes to the IKEA brand position by acting as a brand ambassador for IKEA and IKEA Retail Food
• Contributes to securing the customer experience and exceeding customer expectations
• Applies the retail foundations and sales steering tools optimising commerciality
• Contributes to continuous improvement by seeking and acting upon customer feedback
• Act on own initiative and both give and take responsibility when taking actions
• Ensures own development through building competence and contribute to a high performing team
• Contributes to the implementation of the unit business plan and the IKEA Retail Food business plan and other action plans
• Contribute to the implementation of the global and national sustainability strategies.

Together as a team

Thanks to us, customers, co-workers and people at home can have a better everyday life through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the “Swedish Food market”. We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!