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Conocer y comprender a los clientes

Sales Team Leader (40T, 9months temporary) - IKEA Gangdong

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  • Seoul, Gyeonggido, South Korea
  • Ventas y Comercial

Descripción del trabajo

  • ID de la oferta: 373265

  • Fecha de publicación: 21/10/2026

    • Who you are

    • You have a passion for selling, reaching your goals and getting the best for IKEA customers.
    • You have the IKEA values accurately reflect your own values.
    • You are understand the competitors and your local market.
    • You have the right attitude and behaviour to sell actively and help customers to buy.
    • You are understanding of customer behaviour.
    • You are understanding and active use of the Selling the IKEA way and Pricing the IKEA way manuals.
    • You have ability to make things happen by championing flexibility, speed and simplicity.
    • You have a considered decision-maker.
    • You have ability to take responsibility and delegate when necessary.
    • You are a good communicator who speaks to co-workers and customers in a friendly and engaged manner.
    • You have ability to numeracy and computer (Excel) literacy and analytical skills.
    • You have ability to lead business through people by demonstrating strong leadership capabilities.

    Your responsibilities

    • Your working base is the shop floor where you lead by example every day, supporting, challenging and coaching co-workers.
    • Together with your team, you focus on putting the customer first in everything you do within the store shop.
    • Every customer must have a shopping experience that exceeds his or her expectations.
    • You take full responsibility for ensuring your shop is in excellent shape as new and fully stocked, and with the four merchandising basics in place at all times (priced, clean, well assembled and available).
    • Together with your shopkeeper, you take responsibility for your department goals and ensure your action plan is in place and communicated clearly to them. You follow up and take action accordingly by using proven solutions and good examples. You define your individual contribution and goals for delivering the department plan.
    • You are passionate about the IKEA products in your shop. You create a high level of knowledge about the products' features and benefits, and share this with customers and your team.
    • You are proactive in finding opportunities and acting on them to maximize sales through understanding customers and the local market and keeping an eye on competition.
    • You act quickly on commercial opportunities; changing availability of products (overstock and out of stock) and customer feedback (10 most asked questions).
    • You and your team actively sales steer to your department's top-selling products, prioritized products (e.g. overstock/övertag) and IKEA service products in order to maximize sales and long-term profitability

    About this work area

    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

    Questions and support? Let's connect!

    For internals, please have dialog with your line manager before apply jobs. We will contact to your line manager to ask your references as part of the process.

    We appreciate your application. Kindly submit your application as soon as possible. We aim to conduct interview from XX APR based on our target on-boarding date which is Xst of XXX 2020. Regardless closing date of this job post, interview is going to proceed sequentially

    Due to the tight timeline, invitations to interviews will most likely be sent out with short notice and we truly appreciate your cooperation & understanding for this. Some interviews may be conducted over phone or Video - Microsoft TEAMS (To reduce travel).

    If you have questions regarding recruitment process, please contact to

    채용 시 참고사항

    당사는 「국가유공자 등 예우 및 지원에 관한 법률」 및 「장애인고용촉진 및 직업재활법」에 따라 보훈 대상자와 장애인에게 채용 전형에서 우대 혜택을 제공합니다. 관련 법령에 따른 대상자는 지원 시 해당 사항을 기재해 주시기 바랍니다.

    최종 합격하여 채용이 결정된 경우 근로관계 개시일부터 3개월의 *시용기간이 진행됩니다. 다만, 1회에 한해 3개월 이내에서 연장될 수 있습니다. (*시용기간은 수습기간을 의미)

    서류 반환 정책

    * 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다.
    * 당사 채용에 응시한 구직자 중 최종합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.

    * 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서[채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사 이메일 recruit.ikea.kr@ingka.ikea.com 로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.

    * 당사는 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
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