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Finanzas, Legal y Patrimonio

Unit Facility Management Manager

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  • Richmond, Australia
  • Gestión de Patrimonio e Instalaciones

Descripción del trabajo

  • ID de la oferta: 350585

  • Fecha de publicación: 03/07/2026



    • Do you thrive on building strong teams, managing complex operations, and delivering seamless facility services that make a real difference to the people who work and shop in our stores every day?

    About this work area

    The Real Estate function secures new and maintains existing physical locations in order to meet the needs of the many people. We provide strategic insight based on our knowledge and understanding of the real estate portfolio in Ingka. We take the lead in delivering safe, compliant, sustainable, and innovative property solutions – with Democratic design and life cycle cost on top of our mind.[PR4.1]

    As the Market Facility Management Manager (VIC Market) for IKEA Australia & New Zealand[PR5.1], you will lead the execution of Ingka Facility Management within your market through your FM team. You are a solutions-focused, people-centred leader with a strong interest in operational excellence and sustainable property management, someone who:
    • Leads and manages the execution of Ingka Facility Management (FM) within the market through the unit FM teams, ensuring consistent delivery of high-quality services.
    • Ensures each property is managed throughout its lifetime, including safety, compliance, maintenance, and improvement, to provide a safe and operational environment for the business, co-workers, customers, and other stakeholders.
    • Implements relevant property management innovations, digital and technical solutions that meet the needs of the business and the many people who rely on our spaces.
    • Optimises the efficiency of each property in a sustainable way, balancing cost-consciousness with long-term value.
    • Ensures that co-workers, service providers, and external partners have up-to-date awareness and understanding of all FM frameworks, guidelines, and initiatives.
    • Manages all activities related to long-term planning, budget estimation, execution, follow-up, forecasting, and reporting within the FM scope within the market.
    • Implements and evaluates supplier contracts at market level in alignment with internal governance structures to improve efficiencies, costs, equipment quality, and overall service delivery.
    • Manages and coordinates external suppliers on market level, maintaining strong working relationships to drive performance and accountability.
    • Manages relationships with business owners within the Market to ensure business needs are met by collecting requirements, setting annual goals, and conducting periodic follow-ups.
    • Develops the team's competence and performance and ensures a succession plan is in place within the market
    • Creates an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

    Together as a team

    You are passionate and motivated, with a genuine drive to deliver reliable, efficient, and seamless facility services. You bring a strong blend of operational expertise and people leadership, thriving in dynamic environments where no two days are the same. You are open to new solutions with a passion for driving business results while always keeping sustainability in mind, and you are energised by contributing to overall success through collaboration. You bring comprehensive knowledge in budget management, business risk management, contract management, and property and facility operations. With a solid understanding of compliance frameworks, supplier governance, and FM delivery models, you are confident making decisions that balance quality, cost, and safety. You inspire your team to perform at their best and foster a workplace culture that is inclusive, accountable, and aligned with IKEA's values.

    To be considered for this role, you will need to have:
    • A minimum of five years of experience in a similar Facility Management role, ideally within a large-format retail or commercial property environment, demonstrating a strong track record of operational delivery.
    • Proven contract management skills and a solution-focused mindset, with demonstrated experience managing integrated FM suppliers or service providers to achieve quality and compliance outcomes.
    • Strong stakeholder management capabilities, with the ability to build and maintain effective relationships with internal business owners, external partners, and service providers at all levels.
    • Experience in FM budgeting, cost control, and financial reporting, including the ability to support annual business planning and manage expenditure in a cost-conscious way.
    • Demonstrated ability to work autonomously, take initiative, and manage competing priorities with a sense of urgency, while maintaining high standards of accuracy and communication.
    • Sound administrative and organisational skills, including proficiency in Microsoft Office programs, particularly Excel, to support reporting, planning, and compliance tracking activities.
    • A commitment to safety, compliance, and sustainability, with experience following up on permits, licences, certificates, and regulatory requirements within an FM scope.

    If you are successful for this role, you will be required to obtain a National Police Check.








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