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Meeting & Understanding Customers

Marketing Performance Leader - IKEA Korea Service Office

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  • South Korea
  • Marketing & Communication

Job Description

  • Job ID: 357338

  • Date posted: 23/07/2026

    • Who you are

    • As a person you are passionate about people, business, IKEA’s purpose and continuously driving better performance. You are energized by
    driving business growth and contributing to overall success of IKEA through solving tough analytical problems. Further, you are motivated by
    increasing customer value and thinking customer first.
    • +5 years of experience in planning, driving output and measuring marketing performance (business). In addition, you have experience in
    defining marketing KPIs aligned with strategic objectives as well as experience from retail, preferably home furnishing sector.
    • Deep knowledge of data analysis as well as of techniques for following up and measuring activity efficiency and effectiveness using relevant tools
    and technology as well as of current marketing trends, developments, and performance metrics.
    • You have broad knowledge of marketing technology as well as of the IKEA omni-channel reality and online customer behaviours. Further, you
    have broad knowledge of IKEA concept, brand objectives, values and vision as well as of IKEA tools, processes and cycles as well as of Group
    strategies, priorities and business planning process as well as of operational plans and goals including follow up on KPIs.
    • Good knowledge of change management methods and tools as well as stakeholder management.
    • Ability to understand the complexity of IKEA business and the role of Commercial as an integrated part of the business.
    • Good leadership capabilities including ability to lead peers and stakeholders while communicating in an inspirational way with the IKEA tone of
    voice combined with strong interpersonal skills.
    • Strong analytical, strategic and problem-solving skills with the ability to make decisions with speed and simplicity combined with ability to apply
    an analytical and problem-solving mindset to identify trends and solve complex problems.
    • You have ability to take a holistic view of a global organisation and identify business opportunities accordingly as well as ability to follow up and
    measure performance of output and capture learnings to improve planning and performance moving forward.
    • GA or any other marketing technology experiences are plus.
    • Any other marketing effective and performance management experience as well as research background is bonus.
    • Excellent in Excel and PPT.
    • Korean language and English communication skill is a pre-requisite.

    Your responsibilities

    • Lead marketing performance strategy through KPI management, ROI optimization, and data-driven decision making
    • Drive omnichannel growth by translating customer, media, and commercial insights into actionable marketing plans
    • Collaborate cross-functionally to align business goals, marketing execution, and performance outcomes
    • Build scalable measurement frameworks using analytics, attribution, and first-party data insights
    • Foster agile ways of working, continuous optimization, and a high-performance team culture
    • Leverage AI-enabled analytics and modern marketing technologies to improve efficiency and effectiveness
    • Lead the marketing planning process by aligning marketing strategy and retail plans with overall business objectives

    Our team within IKEA

    Our team is the voice of IKEA. We use words, pictures and videos to tell the story about IKEA, to build our brand and inspire people with our offer. We bounce ideas back and forth, we challenge each other and we are crazy passionate about communication. Of course we’re also the ones who make sure to keep all our fellow co-workers informed, engaged and connected in a constantly changing business environment.

    Questions and support? Let's connect!

    For internals, please have a conversation with your line manager before applying. As part of the recruitment process, we will contact your line manager to request a reference. Please note that we cannot proceed with your application without a completed reference form from your line manager.
    If you have previously worked at IKEA, you must disclose this in your application. We may also contact your former IKEA organization for a reference.

    Please note that interviews will be conducted on a rolling basis, and the recruitment process may close earlier than the stated deadline if a suitable candidate is found.

    If you have questions regarding recruitment process, please contact to rosie.han@ingka.ikea.com.

    채용 시 참고사항

    당사는 「국가유공자 등 예우 및 지원에 관한 법률」 및 「장애인고용촉진 및 직업재활법」에 따라 보훈 대상자와 장애인에게 채용 전형에서 우대 혜택을 제공합니다. 관련 법령에 따른 대상자는 지원 시 해당 사항을 기재해 주시기 바랍니다.

    최종 합격하여 채용이 결정된 경우 근로관계 개시일부터 3개월의 *시용기간이 진행됩니다. 다만, 1회에 한해 3개월 이내에서 연장될 수 있습니다. (*시용기간은 수습기간을 의미)

    서류 반환 정책

    * 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다.
    * 당사 채용에 응시한 구직자 중 최종합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
    * 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서[채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사 이메일 recruit.ikea.kr@ingka.ikea.com 로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.
    * 당사는 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
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