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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Customer Experience Co-worker I

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  • Carson, California
  • Customer Relations

Job Description

  • Job ID: 350878

  • Date posted: 19/06/2026

    • Why we will love you

    You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
    A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

    What you'll be doing day to day

    • Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience.
    - Provides an efficient and accurate checkout experience in various areas of the store.
    - Offers additional products and services such as home delivery, credit card, and IKEA Family card.
    - Resolves customer concerns independently to meet their unique needs and expectations.
    - Provides friendly, safe, and efficient car loading and unloading services.

    Together as a team

    You could think that we have supernatural powers, but the truth is that our team is really great at putting our insights together to detect potential risks early on. We're a diverse group of people who work together to protect and strengthen the IKEA brand through our laser focus on risk management, data protection, compliance, business operations, health and safety. Thanks to us our assets, co-workers, visitors and customers can feel safe. At least we think that's pretty cool!





    Qualifications

    • 1 year sales or customer service experience preferred.
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