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Meeting & Understanding Customers

Sales Assistant

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  • Newcastle (Gateshead), United Kingdom
  • Sales & Commercial
  • Part Time
  • Permanent co-worker

Job Description

  • Job ID: 361140

  • Date posted: 17/08/2026



    • IKEA Gateshead are looking to welcome Sales Assistants to join our delightful and friendly team.

    We have multiple contracts available working across our Showroom and Market Hall departments, including Bedrooms, Cooking & Eating, Textiles, and Home Decoration.

    In these roles, you'll support customers by helping them find inspiration and solutions for their homes, maintain attractive and well-stocked areas, and ensure the store is always ready to welcome visitors. Depending on the department, this could involve sharing product knowledge, assisting customers with purchases, replenishing stock, creating inspiring room settings, and contributing to a positive shopping experience for every customer.

    Whether you're helping a customer design their dream bedroom, choose products for their kitchen and dining space, refresh their home with textiles, or find the perfect decorative touches, you'll play an important role in bringing the IKEA experience to life.


    WHAT WE OFFER

    • The Start Date of employment will be 27th of September 2026.
    • Competitive hourly rate of £13.45 per hour.
    • 12 & 16 hour contracts working 3/4 days per week including 3 weekends out of 4. Between the hours 09:00am - 22:00pm.
    • We can discuss flexibility to match your life and our business needs during the interview.


    WORKING WITH US HAS ITS REWARDS

    Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

    • 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
    • Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
    • Flexi Holiday Plan
    • Family Friendly childcare & wellbeing support

    ...as well so much more!


    WHAT YOU'LL NEED TO HAVE

    • You are skilled at forward planning, can handle several tasks at once with ease, and take pleasure in being a team member as well as fulfilling responsibilities on your own.
    • You have a customer first mindset, where you make the customer feel valued and supported in everything you do.
    • You take initiative, make well-informed choices, and actively engage with your daily tasks.
    • You prioritise and organise your own work to make efficient use of the time available with great attention to detail.


    WHAT YOU'LL BE DOING DAY TO DAY

    • You provide an inspirational shopping experience for our customers by actively approaching them to identify their needs and advising them on the best solutions for their life at home.
    • You are always enthusiastic about the range, curious to learn the stories behind the products and their design
    • You support maximising sales by ensuring your area of responsibility is clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.


    WE CARE FOR THE PEOPLE

    It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

    Come see the wonderful workday where we create a better everyday life for the many


    RECRUITMENT PROCESS INFORMATION –

    Let us know if you require any adjustments to be made during the interview process as soon as possible.

    • Please attach an updated CV with your application so we can get to know you better.

    • Shortlisted candidates will be invited by email to attend a face to face interview.

    We understand not everyone will be successful, but we promise to keep you informed either way.

    For any advice or support, email Recruiter euan.mcgregor@Ingka.ikea.com and I will be happy to help!







    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!








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