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Meeting & Understanding Customers

Kitchens Sales Specialist

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  • Southampton, Hampshire, United Kingdom
  • Customer Relations
  • Full time

Job Description

  • Job ID: 335698

  • Date posted: 24/04/2026



    • IKEA Southampton are looking to welcome FULL-TIME Kitchen Sales Specialists to join our hardworking Sales team!

    These are permanent, full-time contracts working 5 days in 7 (39 hours a week), with every second weekend off!

    Do you have a knack for making customers feel like they've just stepped into their dream home? If so, we want you on our team! As a Kitchen Sales Specialist, you'll be the hero our customers didn't know they needed, guiding them through the maze of kitchen wonders and helping them to plan and design their dream kitchen. With a proactive and commercial approach to working with customers and sales, you will co-create the wonderful everyday.

    WHAT WE OFFER

    • Starting salary of £29,000 per annum dependent on skills and experience.
    • Full-time, 39 hours a week, working 5 days over 7, which will include alternate weekends as well as opens and closing shifts.
    • We can discuss flexibility to match your life and our business needs during the interview.

    WORKING WITH US HAS ITS REWARDS

    Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

    • 15% IKEA discount and discount portal helping you save £100s on high street retailers.
    • X4 Life Assurance, enhanced statutory pension contributions and interest free loans.
    • Family-friendly policies and benefits.
    • Commitment to your development throughout your career.
    • Subsidised hot and cold meals, desserts and snacks in our co-worker restaurant.

    ...as well so much more! Full list of benefits at https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/

    WHAT YOU'LL NEED TO HAVE

    • You have experience working in a sales-oriented business, working closely with sales targets and customer conversion rates.
    • You are skilled at forward planning, can handle several tasks at once with ease, and take pleasure in being a team member as well as fulfilling responsibilities on your own.
    • You have an interest in people’s life at home and look to provide customers with personalised solutions that meet their needs.
    • You take initiative and you are open to change, with the ability to both find solutions to complex problems communicate with customers. You are actively engaged!
    • Confident in learning and working with a variety of computer programmes, including Microsoft Office suite and Kitchen Planning Tools.

    WHAT YOU'LL BE DOING DAY TO DAY

    • Planning and designing kitchens for customers, in both initial and follow up appointments to provide accurate plans, along with installation and custom worktop quotations where appropriate.
    • You actively engage with our customers identifying their needs, inspiring and advising them on the best solutions for their life at home.
    • You are always enthusiastic about the range, curious to learn the stories behind the products and their design.
    • You support maximising sales by ensuring the Kitchen Sales areas is clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.
    • You will communicate with customers in a variety of ways, including email, text and calls starting from pre appointment calls, and continuing through planning and purchase of their kitchen.

    WE CARE FOR THE PEOPLE

    It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

    Come see the wonderful workday where we create a better everyday life for the many.

    RECRUITMENT PROCESS INFORMATION

    Let us know if you require any adjustments to be made during the interview process as soon as possible.

    • Please attach an updated CV with your application so we can get to know you better.
    • Shortlisted candidates will be invited by email to attend a face-to-face interview.

    We understand not everyone will be successful, but we promise to keep you informed either way.

    For any advice or support, email me at ari.davies-ho4@ingka.ikea.com and I will be happy to help!












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