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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Product Quality & Recovery Co-Worker I

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  • Orlando, Florida
  • Sales & Commercial

Job Description

  • Job ID: 350859

  • Date posted: 18/06/2026



    • • Every day, we’re using and wasting more energy and resources than ever before, and this isn’t good news for the planet. At IKEA, we’d like to create more from less. Because we know that when we produce less waste, we’ll be able to leave a cleaner, healthier planet to the generations to come.
    • As a Product Recovery Associate, contributing to the recovery and sustainability work in the store, you will:
    • Contribution in minimizing all internal damages or other costs related to IKEA products.
    • Take necessary action on products to give them a second chance, such as repackaging and assembly.
    • Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store.
    • Support the quality work in the store in order to constantly improve customers' quality perception of IKEA products.
    • Always consider the sustainability impact when deciding when and how to recover products.
    • Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.







    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!



    JOB TYPE: Permanent – Part-Time

    HOURS: 12–20hrs/week (PT)

    SHIFT: Retail Environment, must be able to work nights & weekends.

    The hourly pay range for this position is $17.58 - $22.42

    At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

    Generous paid time off, holiday and sick time

    WiselyPay – get earned wages up to two days early

    Paid parental leave (up to 16 weeks)

    KinderCare tuition discount  

    Retirement and bonus plans

    Co-worker discount, meal deal, and referral bonus

    Pet insurance program

    Education assistance and learning programs

    Safety shoe reimbursement

    24/7 telehealth visits

    Dental and vision plans

    Medical and Rx plans (must work min. 20 hrs/wk)

    A fun and inclusive work environment

    Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.




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