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Meeting & Understanding Customers

Retail Store Associate

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  • Madison, Wisconsin, United States
  • Sales & Commercial

Job Description

  • Job ID: 366954

  • Date posted: 11/09/2026

    • Why we will love you

    A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

    What you'll be doing day to day

    As a Retail Store Associate, floating between various departments, contributing to a successful shopping experience, you will:
    - Actively approach customers requiring additional help, identify their needs and advise them on the best solutions for their homes.
    - Keep area of responsibility clean, tidy, priced and fully stocked. Ensures that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
    - Convey passion about IKEA products and actively learn about their features and benefits, sharing this knowledge with customers to help them make informed choices, resulting in a better overall shopping experience.
    - Build furniture as needed for In Shape As New, introduction of new products, commercial calendar implementation and remodels.
    - Prepare, produce, and maintain IKEA Food menu items; serve all IKEA Food menu items; follow procedures and guidelines for safe food handling, cleanliness and sanitation, and workplace safety.
    - Receive inbound goods and ensure inventory accuracy at the point of receiving.
    - Flow product to final selling location.
    - Process sales transactions accurately and efficiently.
    - Provide customers with a simple and efficient Full Serve Hand Out experience.
    - Provide the customer with a simple and smooth returns and exchange experience.

    Together as a team

    Where others see home furnishing products, we see smart solutions to create a better everyday life. With a great deal of passion, imagination and brainstorming we turn colours, textiles and furniture into inspiring environments that excite, engage and convince IKEA visitors that they can do it too!

    Apply now!

    ANTICIPATED START DATE- October

    JOB TYPE: Permanent, Full-Time
    BENEFITS ELIGIBLE: Yes
    HOURS: Open Availability Required Monday-Sunday including holidays, nights and weekends.

    The pay range for this role is $18.50 - $26.14 based on IKEA equivalent years of experience

    At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to ​help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

    • Generous paid time off, holiday and sick time
    • WiselyPay – get earned wages up to two days early
    • Paid parental leave (up to 16 weeks)
    • KinderCare tuition discount
    • Retirement and bonus plans
    • Co-worker discount, meal deal, and referral bonus
    • Pet insurance program
    • Education assistance and learning programs
    • Safety shoe reimbursement
    • 24/7 telehealth visits
    • Dental and vision plans
    • Medical and Rx plans (must work min. 20 hrs/wk)
    • A fun and inclusive work environment

    Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role

    Qualifications

    • 1 year of retail experience, preferably in the home furnishing sector.
    - Experience in actively selling through understanding customers and their needs.
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