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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Kitchen Sales & Order Fulfilment Co-worker

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  • Kelowna, Canada
  • Sales & Commercial

Job Description

  • Job ID: 343890

  • Date posted: 14/05/2026

    • What you'll need to have

    '- Strong attention to detail with the ability to manage multiple priorities
    - Excellent customer service and sales skills
    - Ability to quickly identify customer needs and recommend solutions
    - Confident, approachable, and strong interpersonal communication skills
    - Passion for IKEA products, home furnishing, and sustainability
    - Minimum 6 months experience in a high-volume sales or customer service environment
    - Comfortable working in a physically demanding, fast-paced environment (including lifting upto 23kg)
    - Flexibility to work Saturday, Sunday, Monday, and Friday shifts

    A day in your life with us

    '- Engage customers and provide expert advice on kitchen solutions, with a focus on compact kitchen selling
    - Support and process inbound kitchen orders accurately and efficiently
    - Actively approach customers, assess needs, and recommend suitable products and services
    - Maintain strong knowledge of products, services, delivery options, and promotions
    - Ensure the sales area is well-stocked, organized, attractively merchandised, and correctly priced
    - Contribute to team and store sales targets
    - Support daily operations, including physically handling products and maintaining store readiness
    - Complete an initial 3-month warehouse onboarding period and transition to kitchen planning and sales
    - Collaborate with team members and provide support as needed

    Our team within IKEA

    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!





    Why will you love us

    Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

    • Wellness days (in addition to your vacation days!)
    • Extended health, dental, and vision coverage (for you and your family)
    • RRSP with IKEA contribution matching options
    • Eligibility for our annual IKEA bonus incentive plan
    • Flexible spending account
    • Life insurance
    • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
    • Parental leave
    • Bereavement leave
    • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

    P.S. In the IKEA world, this position is officially referred to as: Kitchen Sales Co-worker
    The starting rate/ salary for this position is 21.88 CAD
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