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Meeting & Understanding Customers

Retail Sales Specialist

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  • East Palo Alto, California
  • Sales & Commercial

Job Description

  • Job ID: 359663

  • Date posted: 27/08/2026

    • Why we will love you

    You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

    A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

    What you'll be doing day to day

    Optimizing the shopping experience through knowledgeable and attentive customer service to continually increase sales.

    • Creating relationships with customers to provide support in-store and remotely.
    • Acting as an expert and consultant on a broad range of products and services to inspire and inform customers.
    • Listening to, identifying, anticipating, and responding to customer needs.
    • Maximizing sales, while maintaining profitability, by actively steering customers towards top-selling and prioritized products.
    • Analyzing and adjusting sales space capacities based on sales location to secure high stock availability.
    • Supporting the implementation and upkeep of planned and promotional activities in, or involving, your product range.

    Together as a team

    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

    Apply now!

    JOB TYPE: Permanent, Part-time, Hourly Associate
    HOURS: From 20-33 hours per week (HL2) // Benefits Eligible
    SHIFTS: Fully open work schedule availability including evenings and weekends required; Work schedules are published one month in advance.

    The hourly pay range for this role is $24.72/hr - $33.19/hr.

    At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

    • Generous paid time off, holiday and sick time
    • WiselyPay – get earned wages up to two days early
    • Paid parental leave (up to 16 weeks)
    • KinderCare tuition discount
    • Retirement and bonus plans
    • Co-worker discount, meal deal, and referral bonus
    • Pet insurance program
    • Education assistance and learning programs
    • Safety shoe reimbursement
    • 24/7 telehealth visits
    • Dental and vision plans
    • Medical and Rx plans (must work min. 20 hrs/wk)
    • A fun and inclusive work environment

    The anticipated posting closing date is on or around 9/01/26.

    Qualifications

    • 2 years of experience in retail sales, preferably in the home furnishing sector
    • Familiarity with basic design principals and modular furniture planning
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