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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Store Co-worker I (6 Month Contract)

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  • Toronto, Canada
  • Sales & Commercial

Job Description

  • Job ID: 335971

  • Date posted: 25-05-2026

    • Who you are

    • Open to change.
    • Enthusiastic and able to work with others in a team.
    • A passion for home furnishing and retailing.
    • Confident in approaching and communicating with people in a proactive manner.
    • Curious about peoples’ everyday life at home and home furnishing.
    • Ability to prioritize and organize your own work to make efficient use of the time available.
    • Good knowledge of the IKEA product range including service products.
    • Basic home furnishing and life at home knowledge.
    • Basic range presentation know-how.
    • Good knowledge in all relevant systems and tools within the area of Sales, Fulfilment, Food and/or Customer Relations.
    • Good digital awareness
    • Passionate about creating excellent customer meeting in a fast-paced and constantly changing retail environment.

    Your responsibilities

    • Show interest and actively learn about IKEA products and services, sharing knowledge with customers and colleagues acting as an ambassador of
    the IKEA brand and actively meet our customers, contribute throughout the whole shopping journey to a great customer experience.
    • By having general and wide knowledge of the IKEA range and service offer, cross working areas offer customers a holistic and positive shopping
    experience. Apply the IKEA mechanical sales system as well as maintain range presentation media in work area and ensure that the presented
    range is up to date. Understand life at home and home furnishing to sell complete and sustainable solutions.
    • By general cross work area understanding of the customer journey, support the customer in your customer meeting point and beyond
    considering the IKEA omnichannel environment.
    • Contribute to the highest goods availability and the scheduled deliveries for customers and stores by the correct and on-time execution of the
    assigned fulfilment tasks. Effectively perform the delivery operation in the assigned area, using the available systems and tools that support an
    efficient goods flow process and data integrity. Contribute to stock accuracy to achieve scheduled
    deliveries and product availability for the customers and the store.
    • Operate according to working methods and routines with the aim of maximizing the customer meeting point efficiency. Ensure the IKEA store is
    always a safe and secure environment for visitors and colleagues, actively preventing incidents and working according to the company code of
    conduct and complaint with internal regulation and external legislation, specifically related to IKEA health and safety.

    Together as a team

    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!





    Why you will love us

    Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a
    job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live
    our values, and ensure that we walk the talk when it comes to co-worker development

    P.S. In the IKEA world, this position is officially referred to as: Store Coworker
    The starting rate/ salary for this position is 20.15 CAD
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