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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Sales Co-worker (Kitchen Design & Sales)

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  • Tempe, New South Wales, Australia
  • Sales & Commercial

Job Description

  • Job ID: 376086

  • Date posted: 04/11/2026

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • $31.00 base hourly pay rate (Kitchen Planning Co-worker)
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Free benefits membership (savings and discounts across retailers and service providers)
    • Novated leasing and EV subscription options
    • Superannuation salary sacrifice
    • Fitness Passport membership available
    • Bonus programme (where eligible)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional Information:
    • Permanent Part-time (60 hours/fortnight)
    • You will work on a rotating roster between 9:00am and 10:00am on weekdays and weekends
    • Availability to work 3 out of every 4 weekends, including both Saturday and Sunday

    Recruitment process:
    • Shortlisted candidates will complete a video interview.
    • Successful candidates will be invited to an in-person interview with the hiring team.

    * November to January is one of IKEA's busiest trading periods. To support our customers during this time, we prefer co-workers not to plan holidays during these months and to maintain availability throughout the peak period.

    About this work area

    As a Sales Co-worker, you’ll help create an inspiring and seamless shopping experience for our customers. Working across Showroom and Markethall departments, you’ll combine customer interaction with hands-on store tasks.
    Your responsibilities will include:

    • Approaching customers, understanding their needs, and recommending suitable home furnishing solutions
    • Guide customers through the design and quotation process of Kitchen range
    • Actively selling the IKEA range and promoting services to enhance the customer experience
    • Keeping your area clean, well-stocked, organised and correctly priced
    • Maintaining and refreshing displays through basic visual merchandising and stock condensing
    • Replenishing stock and preparing sales spaces using safe manual handling techniques
    • Assembling products to ensure strong presentation and functionality
    • Using IKEA systems to provide accurate product information and support order placement
    • Working collaboratively with your team and other departments to deliver great results



    You’re friendly, proactive, and enjoy working with people. You take pride in delivering great results, bring a positive attitude to everything you do, and are comfortable balancing customer service with hands-on responsibilities. You'll thrive in this role if you have:

    • Strong communication skills and a genuine desire to help customers
    • A strong work ethic with the ability to take initiative and work independently
    • A collaborative mindset and enjoy working as part of a tea
    • Good organisation skills and attention to detail
    • Comfort with physical work, including manual handling and maintaining displays
    • A genuine interest in home furnishings and creating exceptional customer experiences

    Preferred experience:
    • Previous experience in a customer service, showroom, retail, or sales environment
    • Experience working in a fast-paced, customer-focused environment
    • Confidence in supporting sales objectives and contributing to the achievement of targets and KPIs

    We need people like you

    At IKEA, work is so much more than a job. Come join us!
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