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Product Quality & Recovery Co‑worker

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  • Tempe, New South Wales, Australia
  • Sales & Commercial
  • Part time

Job Description

  • Job ID: 340849

  • Date posted: 06/05/2026

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.



    Working at IKEA has its benefits and rewards:
    • $28.31 base hourly pay rate
    • Above award rates and penalty rates (including Sunday and Public Holidays)
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Bonus programme (where eligible)
    • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional Information:
    • This role is Permanent Part-time, 60hrs/fortnight.
    • Rotating shift availability (7:00am-9:30pm) is required for this role across the week. You will also need the availability to work three out of four weekends (both Saturday & Sunday).

    About this work area

    This is a hands‑on, active role for someone who enjoys working with their hands, solving problems, and making a real difference for the planet. As a Product Quality & Recovery Co‑worker, you’ll give products a second life, support quality standards, and help customers find great value through our As‑is offer.
    You’ll be on your feet, working with products, tools, systems, customers, and your team every day - no two days are the same.

    As Product Quality & Recovery Co‑worker your responsibilities will include, but are not limited to:
    • Recover, assess and prepare returned or damaged products so they can be reused, repackaged or resold.
    • Build and rebuild furniture safely and correctly using instructions and tools.
    • Present products in the As‑is shopfloor with pride, setting attractive prices that deliver value for customers and strong results for the store.
    • Engage confidently with customers, listening to their needs and sharing your product knowledge to support their purchase decisions.
    • Make practical decisions about how products can be reused, repaired or recycled - always keeping quality, safety and sustainability in mind.
    • Work closely with other teams to support product quality, recovery and compliance processes.
    • Maintain a safe, organised work environment and follow safe manual handling practices at all times.



    As Product Quality & Recovery Co-worker you are someone who:
    • Enjoys physical work and is comfortable with manual handling, lifting and being on your feet.
    • Likes solving problems and can think practically and creatively when things aren’t straightforward.
    • Has confidence to make decisions and communicate clearly with customers and co‑workers.
    • Cares about sustainability, circularity and reducing waste.
    • Is motivated, reliable and takes pride in doing a job well.
    • Can work well in a team but is also comfortable working independently.
    • Is comfortable using basic computer systems and learning new tools.
    • Always puts safety first - for yourself, your team and our customers.

    We need people like you

    At IKEA, work is so much more than a job. Come join us!
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