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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Product Quality & Recovery Co-Worker I

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  • Tempe, Arizona
  • Sales & Commercial

Job Description

  • Job ID: 354017

  • Date posted: 10/07/2026

    • Why we will love you

    Contribute to and support responsibility for the product quality, safety and recovery processes in the
    unit. Prevent unnecessary costs related to IKEA products and improve the customer's product quality
    perception and shopping experience in the As-Is shop. Provide products a second chance while keeping
    the customer, business and environmental impact in mind.

    What you'll be doing day to day

    Take necessary action on products to give them a second chance, through As-Is selling, repackaging or
    spare parts management.
    • Present and sell IKEA products in As-Is using a strong commercial expression including selling these
    products with pride, as well as set relevant prices that are attractive to customers, yet still generate the
    best results for the business.
    • Represent and be an ambassador for product recovery, quality and safety awareness in the unit.
    • Work closely with the different functions in the unit to ensure that common working routines and
    processes are followed related to product quality, safety and recovery.
    • Support and execute the product quality and safety related



    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

    Apply now!

    JOB TYPE: Permanent – Full Time and Part-Time (limited benefits eligible) *
    HOURS: 12-20 hrs/week (PT) *limited positions available for Full Time and Part Time Roles

    SHIFT: Retail Environment, must be able to work nights & weekends.

    The hourly pay range for this role is: $17.58-$24.83.

    At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

    Generous paid time off, holiday and sick time.
    WiselyPay – get earned wages up to two days early
    Paid parental leave (up to 16 weeks)
    KinderCare tuition discount
    Retirement and bonus plans
    Co-worker discount, meal deal, and referral bonus
    Pet insurance program
    Education assistance and learning programs
    Safety shoe reimbursement
    24/7 telehealth visits
    Dental and vision plans
    Medical and Rx plans (must work min. 20 hrs/wk)
    A fun and inclusive work environment

    Thank you for your interest in applying for this role. Please be aware that the successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.




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