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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Customer Service Associate (Childcare)

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  • Tampa, Florida, United States
  • Customer Relations

Job Description

  • Job ID: 371181

  • Date posted: 06/10/2026



    • You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work
    environment is important to you.
    A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you
    want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.



    •At IKEA, we are a very family-friendly retailer; that's why we offer IKEA Småland, a place for kids to have fun while our customers shop on their own. •As a Children’s Activity Area Associate, you will:
    •Contribute to creating a pleasant and safe environment for the children who visit our play facility.
    •Register children, monitor and entertain children while in the playroom, and maintain a clean and hygienic environment.
    •Participate in the planning and execution of children’s activities both in and outside of Småland.
    •Build meaningful and empathetic relationships with children and their caretakers.
    •Strictly adhere to all IKEA play facility and safety & security policies and procedures.
    •Support in other areas of the customer experience function as needed, such as cashier and greeter roles, to provide additional coverage when needed.



    At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!



    JOB TYPE: Permanent – Part-Time

    HOURS: 12–20hrs/week

    SHIFT: Retail Environment, must be able to work nights & weekends.

    The hourly pay rate for this role is $17.50.

    At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

    Generous paid time off, holiday and sick time

    WiselyPay – get earned wages up to two days early

    Paid parental leave (up to 16 weeks)

    KinderCare tuition discount  

    Retirement and bonus plans

    Co-worker discount, meal deal, and referral bonus

    Pet insurance program

    Education assistance and learning programs

    Safety shoe reimbursement

    24/7 telehealth visits

    Dental and vision plans

    Medical and Rx plans (must work min. 20 hrs/wk)

    A fun and inclusive work environment

    Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.




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