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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Retail Store Associate

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  • Syracuse, New York
  • Sales & Commercial

Job Description

  • Job ID: 359629

  • Date posted: 11/08/2026

    • Why we will love you

    You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

    A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself!

    What you'll be doing day to day

    As a Retail Store Associate, floating between various departments, contributing to a successful shopping experience, you will:

    - Actively approach customers requiring additional help identify their needs and advise them on the best solutions for their homes.

    - Keeps area of responsibility clean, tidy, priced and fully stocked. Ensures that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.

    - Convey passion about IKEA products and actively learn about their features and benefits, sharing this knowledge with customers to help them make informed choices, resulting in a better overall shopping experience.

    - Build furniture as needed for In Shape As New, introduction of new products, commercial calendar implementation and remodels.

    - Prepare, produce, and maintain IKEA Food menu items; serve all IKEA Food menu items; follow procedures and guidelines for safe food handling, cleanliness and sanitation, and workplace safety.

    - Receive inbound goods and ensure inventory accuracy at the point of receiving.

    - Flow product to final selling location.

    - Process sales transactions accurately and efficiently.

    - Provide customers with a simple and efficient Full Serve Hand Out experience.

    - Provide the customer with a simple and smooth returns and exchange experience.

    Together as a team

    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

    Apply now!

    JOB TYPE - Permanent, Full-time
    BENEFITS ELIGIBLE? Yes
    HOURS - 34-40 hours per week. Must have complete open working availability throughout the week Mondays to Sundays between the hours of 6:00AM to 11:00PM.

    The hourly pay range for this role is $18.50-26.14

    At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to ​help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

    Generous paid time off, holiday and sick time
    WiselyPay – get earned wages up to two days early
    Paid parental leave (up to 16 weeks)
    KinderCare tuition discount  
    Retirement and bonus plans
    Co-worker discount, meal deal, and referral bonus
    Pet insurance program
    Education assistance and learning programs
    Safety shoe reimbursement
    24/7 telehealth visits
    Dental and vision plans
    Medical and Rx plans (Must work minimum of 20 hours per week)
    A fun and inclusive work environment!

    ** Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.

    Qualifications

    2-3 years of retail experience, preferably in the home furnishing sector.

    Experience in actively selling through understanding customers and their needs.
    The starting rate/ salary for this position ranges from 18.5 USD to 26.14 USD and will be based on relevant work experience.
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