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Meeting & Understanding Customers

Food associate

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  • Stoughton, Massachusetts, United States
  • Food & Restaurant
  • Full time

Job Description

  • Job ID: 332491

  • Date posted: 31/03/2026

    • Why we will love you

    Food is your passion, whether you’re cooking or serving customers. You know food plays a vital role in creating a better everyday life for the many
    people – especially when it’s honest, healthy and delicious.
    You’ll be inspiring IKEA customers in the IKEA Swedish Food Market to cook and enjoy a modern taste of Sweden whenever and wherever they
    want!
    • Providing a friendly retail checkout experience by processing payments quickly and accurately.
    • Following food handling, health, safety, hygiene and sanitation regulations and guidelines.
    • Maintaining the restaurant including merchandising and price communication.
    • Ensuring a positive customer experience by maintaining a clean and safe area.
    • Using your IKEA Food knowledge to exceed customer expectations, confidently answering their questions so they can make informed purchase
    decisions.

    What you'll be doing day to day

    As a Food Service Team Member ensuring operational excellence of IKEA Food, you will:
    • Prepare and maintain IKEA Food menu items according to the IKEA Food concept. Adhering to food handling, health, and sustainability standards.
    • Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently, adhering to cash handling
    policies.
    • Maintain equipment operation through adherence to operating guidelines, troubleshooting breakdowns, and conducting preventive and cleaning
    maintenance.
    • Maintain a clean supply of dishes, silverware, cooking utensils, pots, pans, and trays that comply with Food Safety Standards.
    • Ensure the cleanliness and organization of dining and play areas.
    • Manage the Swedish Food Market by overseeing merchandising, pricing, stock rotation, and the cleaning and sanitization of sampling equipment
    and areas.
    • Ensure accurate and timely price communication across all food solutions, including digital platforms, menu boards, and shelf tags.
    • Maintain supply rotation and stocking in all IKEA Food solutions, adhering to First In, First Out (FIFO), expiration dates, and sustainability standards.
    • Implements IKEA Food policies and procedures for goods receiving and monthly inventory.
    • Adhere to safe food handling, workplace safety, hygiene, and sanitation regulations, promptly reporting concerns to managers.
    • Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers

    Together as a team

    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability.

    Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

    Apply now!

    Minimum 2 years related experience.
    Experience in a high-volume customer facing environment preferred.
    Experience in a high-volume retail environment with knowledge of basic merchandising and selling concepts preferred
    Food Handler Certification and/or Food Handler Card (as required by local jurisdiction) required within 30 days of employment



    JOB TYPE – Permanent, Full-Time

    BENEFITS ELIGIBLE
    HOURS – 34-40 hours/wk.
    Shift: Retail Environment, must be able to work nights & weekends.

    The hourly pay range for this position is $19.91-$28.12

    At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
    Generous paid time off, holiday and sick time
    WiselyPay – get earned wages up to two days early
    Paid parental leave (up to 16 weeks)
    KinderCare tuition discount  
    Retirement and bonus plans
    Co-worker discount, meal deal, and referral bonus
    Pet insurance program
    Education assistance and learning programs
    Safety shoe reimbursement
    24/7 telehealth visits
    Dental and vision plans
    Medical and Rx plans (must work min. 20 hrs/wk)
    A fun and inclusive work environment


    Sensative Messaging
    Thank you for your interest in applying for this role. Please be aware that this a Sensitive Position. The successful candidate will be required to complete a background check and drug test as a condition of employment for this role
    The starting rate/ salary for this position ranges from 19.91 USD to 28.12 USD and will be based on relevant work experience.
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