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Service Office People & Culture Manager 80-100%

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  • Spreitenbach, Switzerland
  • People & HR

Job Description

  • Job ID: 358186

  • Date posted: 14/08/2026

    • Who you are

    As the Service Office People & Culture Manager, you are a trusted business partner and lead by example in ensuring the consistent, efficient and effective delivery of all People & Culture processes and activities.

    You strengthen collaboration between the Service Office and all other units by driving the successful implementation of IKEA's People Strategy and fostering an engaging workplace built on IKEA's values and culture.

    To be successful in this role, you bring:

    • Extensive experience as a People & Culture Business Partner, People & Culture Manager or in a comparable management role.
    • A passion for people and a proven ability to develop organisations, leaders and teams while creating an engaging co-worker experience.
    • The confidence and maturity to influence, coach and challenge leaders and stakeholders, even without direct reporting lines.
    • Strong leadership, communication and relationship-building skills, with the ability to navigate a complex stakeholder landscape and manage multiple priorities.
    • Experience in developing and implementing strategic people initiatives, ideally within a global matrix organisation.
    • A solid understanding of key People & Culture processes, including performance management, talent and succession planning, co-worker relations, and Swiss labour law.
    • Fluency in English, both written and spoken. Knowledge of another Swiss national language is a plus.
    • Ability to work effectively in a hybrid environment, balancing collaboration in the office with independent work from home.

    Your responsibilities

    • Act as a trusted business partner to leaders across the Service Office, driving business performance through people and taking responsibility for the Service Office staff budget, including effective planning and management.
    • Foster an engaging, inclusive and high-performing workplace built on IKEA's values and culture.
    • Strengthen collaboration between the Service Office and all other units, building strong partnerships to meet current and future business needs.
    • Lead the local implementation of IKEA's People Strategy and translate global priorities into meaningful local actions.
    • Drive talent and succession planning by coaching and supporting leaders to identify and develop future talent.
    • Secure the competence, leadership capabilities and organisational readiness needed to achieve our business ambitions.
    • Ensure People & Culture processes are delivered consistently while continuously enhancing the co-worker experience.





    Good to know

    We want our employees to be happy and healthy.

    It also means saying 'thank you'!

    Our way of saying thank you:

    • 28 vacation days (based on a 100% workload)
    • 8 weeks paid parental leave for fathers; 20 weeks paid parental leave for mothers
    • Very attractive social benefits
    • 15% staff discount on your purchase - in every Swiss IKEA store
    • You would rather travel to work by public transport? We pay between 85% and 100% of your yearly travel ticket
    • Free parking facilities
    • Unlimited access to the LinkedIn learning platform
    • Affordable and healthy meals in our staff canteen (CHF 4.50 for meat dishes and CHF 3.50 for veggie dishes)
    • Bonus payments for all employees

    There are many opportunities for career development at IKEA. We encourage and support our employees to try out different roles, move between functions or even go abroad. Please submit your full application online via our website, please note however that we cannot consider applications and documents sent by email or post.

    That's it from us.

    That was a lot of information. We'd love to find out more about you. Just click on "Apply now" and off you go.

    We review applications on an ongoing basis and may stop the application process as soon as we have found the right person. So please apply as soon as possible
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