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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Self-Serve Warehouse Co Worker

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  • Slacks Creek, Australia
  • Sales & Commercial

Job Description

  • Job ID: 342661

  • Date posted: 11/05/2026

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    What you need to know
    Working at IKEA has its benefits and rewards:
    • $28.31 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights).
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • Rosters published 4 weeks in advance.
    • 15% Co-worker discount
    • Subsidised meals and complimentary drinks in our Co-worker restaurant
    • Free uniforms provided
    • Free Co-worker parking
    • Bonus programme (where eligible)
    • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
    • 24/7 access to our Employee Assistance Program for health and wellbeing support

    Additional information:
    • This role is Permanent Part-time, 50hrs/fortnight
    • The internal job title for this role is Sales Co-worker
    • Applications close Friday 22 May 2026
    • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
    • This role requires availability to work store operating hours as listed below:
    o Monday and Friday 7:00am to 10:00pm
    o Saturday and Sunday 7:00am to 7:00pm

    About this work area

    As Self-Serve Warehouse Co-worker your responsibilities will include, but are not limited to:
    • Engage with customers on the sales floor, understanding their needs and using your product and service knowledge to support confident purchasing decisions.
    • Actively contributes to sales performance, approaching customers with a positive, service focused attitude and supporting business growth.
    • Ensure high product availability by accurately replenishing your assigned sales and warehouse areas, supporting both customer demand and operational efficiency.
    • Always Follow IKEA Standard Operating Procedures (SOPS) to maintain a safe environment for customers and coworkers across sales and fulfilment activities.
    • Operate warehouse equipment to support fulfilment, stock movement, replenishment, and internal transportation of goods.
    • Manage stock handling processes, including storing, retrieving, replenishing, and moving inventory between warehouse and sales floor.
    • Maintain a clean, organised, and fully stocked sales area, ensuring accurate pricing and strong visual standards.
    • Collaborate closely with your team and other departments to deliver a seamless customer experience and foster an inclusive, supportive workplace.



    As Self-Serve Warehouse Co-worker you are:
    • Previous warehouse and/or sales experience preferred
    • Passionate about learning and sharing the IKEA product range with customers.
    • Able to prioritise multiple tasks and are comfortable with on-the-job physical activity.
    • Adopt a customer-focused mindset and strive to deliver a memorable shopping experience.
    • A friendly attitude and are comfortable with connecting and interacting with people.
    • Ability to prioritise and organise individual work duties to make the most efficient use of time available.
    • A flexible approach/open to change.
    • Good personal discipline and attention to detail.
    • Confident in approaching and talking to people and demonstrating a friendly manner when approached by colleagues.
    • This role is physically demanding and requires regular lifting, carrying and moving of heavy, bulky flat-packed furniture.
    • The candidate must be comfortable performing repetitive manual handling tasks and being on their feet for extended periods while always maintaining safe work practices.




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