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Meeting & Understanding Customers

Commercial Activity Leader (40T, Perm) - IKEA Gangdong

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  • Seoul, Gyeonggido, South Korea
  • Sales & Commercial
  • Full time

Job Description

  • Job ID: 333258

  • Date posted: 13/03/2026

    • Who you are

    • You have excellent knowledge of the IKEA product range, national priorities, volume commitments, local market conditions and local store competitors and using this information to drive the store commercial calendar.
    • You are good at analysing activity performance, and identifying successful activities, solutions and ideas and improve planning of future activities.
    • You have a passion for selling, reaching your goals and getting the best for IKEA customers.
    • You have the IKEA values accurately reflect your own values.
    • You are enjoy working in a fast-paced and future-oriented environment.
    • You are Interested in people’s everyday life at home and home furnishing.
    • You know IKEA product range, including service products.
    • You know Add on Sales guidelines
    • You understand and actively use the manuals Selling the IKEA way and Pricing the IKEA way.
    • You understand the manual Range presentation the IKEA way.
    • You have ability to lead business through people by demonstrating strong leadership capabilities.
    • You have ability to make things happen by championing flexibility, speed and simplicity.
    • You have a considered decision-maker.
    • You have ability to engage your receiver and create a commitment for your goals.
    • You work with a high sense of urgency.

    Your responsibilities

    • You are securing the vitality of the IKEA store in all media by working closely with your store commercial team using the IKEA product range to ensure customers feel inspired to visit the store more frequently.
    • You are wWorking proactively with the commercial calendar, co-ordinating activities and advance planning to help ensure your store has the correct stock availability.
    • You are supporting a fast implementation of different planned activities to ensure the most commercial expression in the store at all times.
    • You are secure a consistent, seamless positive customer experience through all channels by ensuring that your department is always striving to fulfil the three IKEA customer motivators: "Is it worth it?", "Can I trust IKEA", "Is there something for me?
    • You are lead and communicate the commercial calendar and store activity plan to your store colleagues in a way that motivates them to take ownership for their part in achieving the overall goals.
    • You secure the vitality of the IKEA store and IKEA website in all media by working closely with your store commercial team and using good examples from other stores to ensure customers feel inspired to visit the store more frequently.
    • You ensure a qualitative and efficient implementation in your store through clear communication and secure that all functions take responsibility for delivering their part.
    • You know your local market potential and work with your team and other functions to ensure the IKEA Brand is relevant locally throughout the different sales channels.
    • You possess excellent knowledge of the IKEA product range and services, national priorities, volume commitments, local market conditions and local store competitors. You will use this information to add to, support and drive the store commercial calendar.
    • You act quickly on commercial opportunities; changing availability of products (overstock and out of stock) and customer feedback (10 most asked questions).
    • You analyse your activity performance: identify successful activities, solutions and ideas, and use this information to improve the planning of future activities.
    • You understand the impact of your actions and activities on the financial results of the store and know which results you have influence over.
    • You understand the IKEA social and environmental commitments and know how you can contribute to sustainability.

    Questions and support? Let's connect!

    For internals, please have dialog with your line manager before apply jobs. We will contact to your line manager to ask your references as part of the process.

    채용 시 참고사항

    최종 합격하여 채용이 결정된 경우 근로관계 개시일부터 3개월의 *시용기간이 진행됩니다. 다만, 1회에 한해 3개월 이내에서 연장될 수 있습니다. *(*시용기간은 수습기간을 의미)

    서류 반환 정책

    * 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다.
    * 당사 채용에 응시한 구직자 중 최종합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
    * 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서[채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사 이메일 recruit.ikea.kr@ingka.ikea.com 로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.
    * 당사는 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다
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