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Production & Supply chain

Service Execution Team Leader

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  • St Louis, Missouri
  • Logistics & Supply Chain

Job Description

  • Job ID: 348859

  • Date posted: 09/06/2026

    • Why we will love you

    • Lead and develop the Service Execution Team to deliver a high‑performing daily operation, including staging, preparation for delivery services, loading activities, and inventory handling.
    • Secure efficient and accurate in‑store logistics processes that support product availability, stock accuracy, and a smooth customer order fulfilment experience.
    • Maintain a clean, organized, and safe work environment, ensuring compliance with IKEA Code of Conduct, internal policies, and local health, safety, and environmental regulations.
    • Balance inbound and outbound volumes by planning people, equipment, and space to maximize operational efficiency.
    • Drive quality awareness to reduce damages, improve goods handling, and secure high‑quality product flow.
    • Analyze workload, daily volume needs, and seasonal fluctuations to ensure proper staffing and resource planning.
    • Recruit, retain, and develop talent within the Service Execution Team to build a diverse, capable, and future‑ready workforce.
    • Manage stock accuracy and product quality, collaborating with cross‑functional partners to resolve discrepancies and improve processes.
    • Contribute to the store logistics action plan and long‑term profitability goals through efficient, sustainable operations.
    • Promote a culture of safety, empowerment, and continuous improvement across all Service Execution activities.

    What you'll be doing day to day

    • Lead and develop the Service Execution Team to deliver a high‑performing daily operation, including staging, preparation for delivery services, loading activities, and inventory handling.
    • Secure efficient and accurate in‑store logistics processes that support product availability, stock accuracy, and a smooth customer order fulfilment experience.
    • Maintain a clean, organized, and safe work environment, ensuring compliance with IKEA Code of Conduct, internal policies, and local health, safety, and environmental regulations.
    • Balance inbound and outbound volumes by planning people, equipment, and space to maximize operational efficiency.
    • Drive quality awareness to reduce damages, improve goods handling, and secure high‑quality product flow.
    • Analyze workload, daily volume needs, and seasonal fluctuations to ensure proper staffing and resource planning.
    • Recruit, retain, and develop talent within the Service Execution Team to build a diverse, capable, and future‑ready workforce.
    • Manage stock accuracy and product quality, collaborating with cross‑functional partners to resolve discrepancies and improve processes.
    • Contribute to the store logistics action plan and long‑term profitability goals through efficient, sustainable operations.
    • Promote a culture of safety, empowerment, and continuous improvement across all Service Execution activities.

    Together as a team

    A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

    Apply now!

    JOB TYPE: Perm, Full Time
    BENEFITS ELIGIBLE: Yes
    HOURS: Hourly role. Retail environment, must have open availability Monday through Sunday

    The pay range for this role is $24.08 to $34.01

    At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to ​help everyone maintain work and life balance, be well
    and plan for their future. Join our team and enjoy these benefits and so much more!

    • Generous paid time off, holiday and sick time
    • WiselyPay – get earned wages up to two days early
    • Paid parental leave (up to 16 weeks)
    • KinderCare tuition discount
    • Retirement and bonus plans
    • Co-worker discount, meal deal, and referral bonus
    • Pet insurance program
    • Education assistance and learning programs
    • Safety shoe reimbursement
    • 24/7 telehealth visits
    • Dental and vision plans
    • Medical and Rx plans (must work min. 20 hrs/wk)
    • A fun and inclusive work environment

    Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.

    Qualifications

    • Minimum 5 years of related experience
    • Minimum 1 year of managerial experience
    The starting rate/ salary for this position ranges from 24.08 USD to 34.01 USD and will be based on relevant work experience.
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