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Production & Supply chain

Fulfilment Operations Co-worker

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  • Richmond, Victoria, Australia
  • Logistics & Supply Chain

Job Description

  • Job ID: 368562

  • Date posted: 30/09/2026

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • $29.65 per hour base rate (Monday to Friday, 7:00am to 6:00pm)
    • $44.49 per hour Sunday rate (9:00am to 11:00pm), plus above-award pay and applicable penalty rates, including weekends and public holidays
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Free benefits membership (savings and discounts across retailers and service providers)
    • Novated leasing and EV subscription options
    • Superannuation salary sacrifice
    • Fitness Passport membership available
    • Bonus programme (where eligible)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional Information
    • These positions are temporary part-time roles, offering 40 hours per fortnight. And will work on a rotating roster between 6:00am and 9:30pm.
    • Positions available in early morning stock replenishment are a mix of permanent part time and temporary part-time contracts, offering 40 hours per fortnight. You will work on a rotating roster between 2am- 12pm.
    • Availability to work 3 out of every 4 weekends, including both Saturday and Sunday
    • The temporary contracts are scheduled to conclude in February 2027.

    Recruitment process:
    • Shortlisted candidates will complete a video interview.
    • To be considered for this role you will be required to attend a group interview on the 14th of October.
    • If you are successful for this role, you will be required to attend a 2-day Welcome induction.

    * November to January is one of IKEA's busiest trading periods. To support our customers during this time, we prefer co-workers not to plan holidays during these months and to maintain availability throughout the peak period.

    About this work area

    As a Fulfilment Operations Co-worker your responsibilities will include, but are not limited to:
    • Picking, packing and checking of products in line with in-store and/or online customer orders within set KPIs.
    • Hand out Click & Collect orders, organise deliveries, and resolve order-related issues.
    • Monitoring inventory levels, conducting stock counts and investigating discrepancies to help maintain inventory accuracy.
    • Moving and handling goods safely using equipment such as pallet jacks and other material-handling equipment.
    • Restocking furniture and home furnishing products, from smaller accessories through to larger flat-packed items.
    • Using handheld devices and digital systems to manage stock movements and replenishment tasks.
    • Maintaining clean, organised and safe warehouse and sales floor areas.
    • Following IKEA safety procedures, operational standards and ways of working at all times.



    We're looking for people who enjoy staying active, working as part of a team and delivering great results in a fast-paced environment.

    You are or have:
    • Experience in warehouse, logistics, replenishment, retail or other operational environments (highly regarded but not essential).
    • A collaboratively mindset and can communicate confidently with co-workers across different teams.
    • Strong attention to detail and takes pride in completing tasks accurately.
    • A customer-focused approach, with strong customer service skills and a genuine motivation to create positive customer experiences.
    • Organised, reliable and able to prioritise competing tasks effectively.
    • Physically capable of repetitive lifting, manual handling, bending and moving stock safely throughout a shift.
    • Comfortable using digital tools, handheld devices and inventory management systems.
    • A strong commitment to workplace safety and following established processes.




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