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Meeting & Understanding Customers

Sales Co-worker (Self Serve Warehouse)

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  • Rhodes, New South Wales, Australia
  • Sales & Commercial

Job Description

  • Job ID: 366737

  • Date posted: 11/09/2026

    • What you need to know

    Working at IKEA has its benefits and rewards:
    • $29.65 base hourly pay rate
    • Above award rates and penalty rates (including Sunday and Public Holidays)
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Bonus programme (where eligible)
    • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional Information:
    • This role is Permanent Part-time 50hrs/fortnight
    • The internal job title for this role is Sales Co-worker
    • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
    • This role requires availability to work store operating hours as listed below:
    o Sunday to Wednesday 8:00am to 8:00pm
    o Thursday to Saturday 8:00am to 9:30pm

    Who you are

    As a Sales Co-worker in our Self Serve Warehouse & Outdoor department, you enjoy a role that combines customer service, active selling, stock handling and daily operational tasks. You are comfortable working in a physically active retail environment, helping customers with their purchases while ensuring stock is available, organised and ready for sale.

    You are or have:
    • Previous experience in customer service, retail sales, warehousing, logistics, trade, hardware or other physically active environments.
    • Passionate about creating a positive customer experience and helping customers find the right products and services.
    • Confident engaging with customers, preparing delivery orders and actively selling IKEA products and services.
    • Physically capable of repetitive manual handling, able to stand for up to 8-hours per-shift and walk approximately 15,000 and moving stock using mechanical aids.
    • Comfortable using computers, handheld devices and digital systems to complete daily operational tasks.
    • A strong team player who can work independently while contributing to a collaborative environment.
    • Detail-oriented with the ability to maintain safe, organised and well-stocked sales and warehouse areas.
    • Interested in developing your retail career, with the ambition to take on additional responsibilities and future leadership opportunities.

    About this work area

    As Sales Co-worker in the Self Serve Warehouse & Outdoor department, your responsibilities will include:
    • Serving customers by understanding their needs, providing product advice, supporting delivery orders and actively selling the IKEA range.
    • Preparing, replenishing and condensing stock to ensure products are available and presented correctly for customers.
    • Moving pallets and handling stock safely using approved lifting techniques and mechanical aids.
    • Maintaining the Outdoor and Self Serve Warehouse areas to ensure they are safe, tidy, fully stocked and ready for trade.
    • Processing customer returns, checking for damages and returning saleable products to stock.
    • Work closely with your team and other departments to build an inclusive, collaborative environment.



    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    We need people like you

    At IKEA, work is so much more than a job. Come join us!
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