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Meeting & Understanding Customers

Sales Co-worker - IKEA Rhodes

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  • Rhodes, Australia
  • Sales & Commercial
  • Part time

Job Description

  • Job ID: 282901

  • Date posted: 19/03/2025

    • Our team within IKEA
    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.
    What you need to know
    Working at IKEA has its benefits and rewards:
    • $27.35 base hourly pay rate
    • Above award rates and penalty rates (including Sunday and Public Holidays)
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Bonus programme (where eligible)
    • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional Information:
    • These roles are Permanent Part Time, contracts ranging from 40hrs or 60hrs/fortnight [across different departments in Showroom and Markethall]
    • Availability requirements for these roles range between the hours of 8:00am-9:00pm, weekdays and weekends.
    • You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).

    RECRUITMENT PROCESS AND KEY DATES
    • If your application is successful, you may be invited to complete a video screening interview as part of the recruitment process.
    • If your application is progressed, you will be invited to attend an in-person Group Interview on Monday 7 April.
    • If you are successful for this role, your contract at IKEA will commence from Monday 28 April 2025.
    About this work area
    We have exciting opportunities for retail enthusiast to join the IKEA Rhodes store as Sales Co-workers. In this role your responsibilities will include, but are not limited to:
    • Engaging and assist customers in understanding their needs and providing your knowledge on IKEA products and services to support their purchasing decisions.
    • Actively participating in selling products with a positive attitude and contribute to business goals and growth.
    • Being an expert and passionate about the IKEA product range; and actively learning about their features and benefits.
    • Responsible for ensuring that the sales area is stocked, presentable, attractively merchandised and correctly priced.
    • Assembling our products according to proper building and enclosed instructions to ensure complete functionality.
    • Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment.

    As a Sales Co-worker you are or have:
    • Proven experience in a sales or customer service role, ideally within home furnishing or high-value items retail industry.
    • Passionate about home furnishings and appreciator of quality focusing on maintaining a high level of product knowledge and sharing the IKEA product range with customers.
    • Strong communication skills and ability to connect with others, you can understand the customer's needs and the ability to build strong relationships.
    • An authentic approach in generating sales, whilst maintaining a professional, self-motivated attitude towards meeting sales targets and KPIs.
    • Clear and concise communication skills, a keen eye for detail and strong problem-solving skills.
    • A ‘Togetherness’ mindset with the ability to work autonomously and collaboratively in a team environment.
    • Proficient computer skills and an ability to learn about all technical aspects of the IKEA product range and tools.
    • A safe mindset and being comfortable with physical work and manual handling including repetitive movements and lifting.
    We need people like you
    At IKEA, work is so much more than a job. Come join us!
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