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Meeting & Understanding Customers

Commercial Food Manager

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  • Rhodes, New South Wales, Australia
  • Food & Restaurant
  • Full time

Job Description

  • Job ID: 331994

  • Date posted: 31/03/2026

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity, and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • Leave entitlements – 5 weeks Paid Annual, Paid Parental, Family & Community and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
    • Bonus programme (where eligible)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional information:
    • This role is Permanent Full-time, 76hrs/fortnight
    • The internal job title for this role is Food Commercial Manager
    • Applications close Tuesday 28 April 2026
    • This role requires availability to work store operating hours as listed below, with flexibility to start earlier hours:
    o Sunday to Wednesday 7:30am to 7:30pm
    o Thursday to Saturday 7:30am to 9:30pm
    • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).

    About this work area

    As a Food Commercial Manager your responsibilities will include, but are not limited to:
    • Leading and implementing the commercial strategy and commercial calendar, as well as the IKEA Food communication and cross merchandising strategy in collaboration with relevant stakeholders.
    • Strong customer service skills, ensuring a seamless food customer experience within all Food areas.
    • Securing excellence in operations and high-quality standards of customer experience in all Food areas and optimised levels of commerciality are achieved.
    • Securing the correct competence within the IKEA Food team.
    • Developing and improving the Food business by seeking and acting upon customer feedback.
    • Contributing to the creation and implementation of the unit business plan and the IKEA Food business plan and ensuring food is connected to the store commercial calendar.
    • Looking after Swedish Food Market as well as the Swedish restaurant.



    As a Food Commercial Manager you have:
    • A passion for food and a drive to achieve commercial success with a strategic mindset.
    • A strong understanding of commerciality, you can influence and negotiate effectively to position the IKEA Food function as a profitable business.
    • Excellent communication skills and you can articulate and co-collaborate with various stakeholders.
    • Extremely efficient time management skills to ensure projects and tasks are delivered in a timely manner.
    • Experience in managing budgets and analysing P&Ls, you have a strong understanding of gross margin and top-line sales.
    • A competent and strong leader, able to implement and develop IKEA processes as well as focusing on the growth of your co-worker.

    We need people like you

    At IKEA, work is so much more than a job. Come join us!
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