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Production & Supply chain

Fulfilment Operations Team Leader

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  • Perth, Australia
  • Logistics & Supply Chain

Job Description

  • Job ID: 349301

  • Date posted: 12/06/2026

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
    • Bonus programme (where eligible)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional Information:
    • These roles are Permanent Full-time, 76hrs/ fortnight
    • The internal job title for this role is Fulfilment Operations Team Leader
    • This role requires availability to work Monday to Sunday between the hours of 10pm and 11am (Overnight)
    • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).
    • As part of the recruitment process this role requires a pre-employment check for final candidates.
    • Previous forklift driving experience and a valid forklift licence will be highly regarded

    About this work area

    As Fulfilment Operations Team Leader, your responsibilities include:
    • Supporting operations at the External Warehouse (Canning Vale) and the main store (Innaloo) by managing daily operations, including container receivals, unloads, internal site replenishment, and external replenishment for the store.
    • Managing daily activities, rostering, breaks, and achieving KPIs for the Fulfilment Operations team.
    • Ensuring efficient warehouse systems for stock allocation, inventory control, and conducting investigations related to inventory discrepancies.
    • Leading recruitment, retention, and development of team talents to ensure a high-performing, diverse team.
    • Maintaining a clean, organized, and safe work environment, ensuring compliance with IKEA Code of Conduct and local regulations.
    • Continuously improving daily operations to enhance customer shopping experience through product quality, merchandising, and stock accuracy.
    • Promoting quality awareness, implementing local business plans/projects, and analysing workload to achieve operational excellence.



    As Fulfilment Operations Team Leader, you:
    • Have experience leading teams in operational functions, with a proven record of delivering business results and people development.
    • Are passionate about customer-centric Fulfilment Operations.
    • Possess sound computer literacy, particularly with Microsoft Office.
    • Have exceptional communication skills for building relationships and managing stakeholders.
    • Think ahead, remain calm under pressure, and excel in agile decision-making and problem-solving.
    • Are comfortable with strategic, tactical, and operational tasks in a fast-paced, dynamic environment.
    • Maintain self-awareness and a safety mindset, ensuring a safe working environment while delivering results.

    We need people like you

    At IKEA, work is so much more than a job. Come join us!
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