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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Customer Service Cashier Associate

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  • Paramus, New Jersey, United States
  • Customer Relations
  • Part time

Job Description

  • Job ID: 333138

  • Date posted: 18/03/2026

    • Why we will love you

    You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

    A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

    What you'll be doing day to day

    • Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
    • Provides an efficient and accurate checkout experience in various areas of the store
    • Offers additional products and services such as home delivery, credit card, and IKEA Family card
    • Resolves customer concerns independently to meet their unique needs and expectations
    • Provides friendly, safe, and efficient car loading and unloading services

    Together as a team

    At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

    Apply now!

    JOB TYPE – Permanent, Part-time
    BENEFITS ELIGIBLE? Yes
    HOURS – 12-20 hours per week. Must at least be able to work Tuesdays to Thursdays from 3:00PM to 10:30PM and must have complete open working availability on Mondays, Fridays & Saturdays from 9:00AM to 10:30PM.

    The hourly pay rate for this role is $19.50

    At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to ​help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

    • Generous paid time off, holiday and sick time
    • WiselyPay – get earned wages up to two days early
    • Paid parental leave (up to 16 weeks)
    • KinderCare tuition discount  
    • Retirement and bonus plans
    • Co-worker discount, meal deal, and referral bonus
    • Pet insurance program
    • Education assistance and learning programs
    • Safety shoe reimbursement
    • 24/7 telehealth visits
    • Dental and vision plans
    • Medical and Rx plans (Must work minimum of 20 hours per week)
    • A fun and inclusive work environment!

    Qualifications:

    • 1 year customer service/sales experience in a retail environment preferred
    • High School Diploma or equivalent
    The starting rate/ salary for this position is 19.5 USD
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