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Meeting & Understanding Customers

Retail Department Manager(Bath and Dining)

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  • Ottawa, Ontario, Canada
  • Sales & Commercial

Job Description

  • Job ID: 344555

  • Date posted: 11/09/2026

    • A day in your life with us

    • You have a genuine passion for home furnishings and the ability to quickly develop in-depth knowledge of the local market.
    • You have the aptitude to collaborate across functions, as well as to influence and communicate effectively at all levels of a fast-paced, change oriented organization.
    • You have 3-5 years of retail management experience and/or an undergraduate degree in Retail Management.
    • You have a dynamic and entrepreneurial leadership profile with a “hands-on” approach.
    • You have a well-developed strategic, organizational and decision-making skills.
    • You have proven P&L accountability and advanced computer literacy.

    What you'll be doing day to day

    • Direct responsibility for the management of one or more Home Furnishing Businesses within our store.
    • Ensure that the department of your responsibility operates efficiently and profitably providing our customers with a distinctive and delightful shopping experience in line with our concept.
    • Develop annual action plan to execute business plans, meet or exceed sales goals and related P&L objectives.
    • Optimize sales, customer satisfaction and a sustainable profitability through range presentation.
    • Lead the continuous development of your sales department ensuring customer service standards are met or exceeded.
    • Actively contribute to the sales management team and to the building of business competence by supporting and coaching co-workers through knowledge, confidence, trust and motivation so they are always ready to assist customers in the best way possible.
    • Undertake Duty Manager and other storewide managerial responsibilities as required.

    Together as a team

    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!





    WHY YOU WILL LOVE US

    Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job.  That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

    Wellness days (in addition to your vacation days!)
    Extended health, dental, and vision coverage (for you and your family)

    RRSP with IKEA contribution matching options

    Eligibility for our annual IKEA bonus incentive plan

    Flexible spending account

    Life insurance

    Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)

    Parental leave

    Bereavement leave

    Employee assistance program (that helps you support your mental, physical, and financial wellbeing)


    P.S.  In the IKEA world, this position is officially referred to as Shopkeeper I
    The starting rate/ salary for this position ranges from 58,960 CAD to 81,070 CAD and will be based on relevant work experience.
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