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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Carts Attendant

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  • West Chester, Ohio, United States
  • Customer Relations

Job Description

  • Job ID: 359387

  • Date posted: 09/09/2026

    • What you'll be doing day to day

    • Physical Demands: Lifting up to 50lbs and walking frequently.
    • Working Conditions: Outdoor 50% of the time"

    "As a Retail Carts Co-worker ensuring an enjoyable shopping experience for our customers, you will:
    • Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.
    • Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.
    • Ensure physical shopping tool are filled at closing.
    • Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe.
    • Address customer needs, resolve issues independently, escalate matters to a manager when needed.
    • Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.
    • When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience.
    • When supporting in Returns, ensure products and equipment are properly staged.
    • When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.
    • Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers

    Apply now!

    JOB TYPE: Cart Attendants
    BENEFITS ELIGIBLE: Limited
    HOURS: up to 20 hrs a week
    Average 3 days week

    The pay for this role is $ 17.50

    At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to ​help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

    • Generous paid time off, holiday and sick time
    • WiselyPay – get earned wages up to two days early
    • Paid parental leave (up to 16 weeks)
    • KinderCare tuition discount
    • Retirement and bonus plans
    • Co-worker discount, meal deal, and referral bonus
    • Pet insurance program
    • Education assistance and learning programs
    • Safety shoe reimbursement
    • 24/7 telehealth visits
    • Dental and vision plans
    • Medical and Rx plans (must work min. 20 hrs/wk)
    • A fun and inclusive work environment

    Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.

    Together as a team

    At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!








    The starting rate/ salary for this position is 17.5 USD
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